Lowell, Massachusetts, USA
16 days ago
Key Account Executive - Northeast MA

Recognized by Forbes as one of America’s Best Employers For Diversity 2024 and once again named to FORTUNE® magazine's list of the World's Most Admired Companies, Labcorp is seeking to hire a Key Account Executive who will be the forward face of our company and engage existing and prospective clients alike at all levels.

This is a unique opportunity to join a leading global life sciences company and a team focused on advancement in patient health and powers clear, confident decisions through its diagnostics and drug development offerings; selling the benefits of Labcorp in outpatient healthcare offices.

As a Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients.

The territory for this position will cover our Greater Boston and NE Mass Territory  and will have limited travel. The ideal candidate will reside within the territory.

The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business.  This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry.  Here, you’ll find a rewarding role that allows you to make a difference in people’s lives, including your own! 

Job Duties/Responsibilities:  

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory 

Act as a liaison between the client and the Labcorp operations team in relation to client needs 

Provide ongoing service and problem resolution to customer base 

Ensure customer retention by providing superior customer service 

Recommend solutions that are client focused and persuasive 

Provide account management for client’s day to day operations  

Upsell current book of business to increase organic growth  

Work closely with senior sales representatives to grow book of business  

Continuously provide educational material to the client base  

Resolve any customer related issues in a timely manner  

Meet and exceed monthly retention and upsell goals on a regular basis 

Requirements: 

Bachelor’s degree is preferred 

Previous outside sales experience or account management of 3+ years is preferred

Experience in the healthcare industry is a plus 

Proven success managing a book of business  

Superior customer service skills with the ability to build trust-based relationships  

Effective communication skills, both written and verbal 

Ability to deliver results in a fast paced, competitive market  

Excellent time management and organizational skills 

Proficient in Microsoft Office  

Ability to travel overnight as needed  

Valid driver’s license and clean driving record 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here.    

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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