Boston, MA, 02133, USA
11 days ago
Key Account Manager
Key Account Manager **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado. **POSITION SUMMARY:** The Sr. Account Manager prospects and penetrates existing and new accounts within a specified region or territory to identify and pursue product opportunities in a variety of processes and applications. This position manages all aspects of sales and support activities at those accounts and/or assigned territories and increases sales revenues and customer satisfaction. **RESPONSIBILITIES:** + Identifies, qualifies, and pursues sales opportunities at existing and new accounts within assigned area + Coordinates activities to increase sales and establish and maintain a high level of customer satisfaction at all accounts + Penetrates all levels of assigned accounts on a face-to-face basis to ensure an intimate, timely, and firsthand knowledge of customer issues + Utilizes SFDC to manage and track all account activity and Design Win Opportunities + Produces quotations and books orders for all sales activity at assigned accounts + Provides an initial level of technical support at accounts + Arranges for advanced levels of support from AE customer service, applications, engineering, marketing, etc. + Develops account profiles, including competitive positions and sales volume, sales opportunities, company direction, decision makers, etc. + Produces and updates account strategies and tactics + Forecasts sales in accordance with AE processes and procedures + Works closely with AE Marketing and Engineering to ensure rapid response to opportunities and effective solutions to customer issues at account + Travels as needed to properly perform all aspects of duties for remote customers. Approximately 5% should be expected. + Performs other duties as requested **WORK ENVIRONMENT:** + This position is based in the Boston, MA area with access to work out of our Wilmington, MA office or a remote home office when not traveling to customers + Domestic and international travel as needed to achieve objectives **QUALIFICATIONS:** + Experience with Salesforce.com + Proven sales aptitude and sales skills, both tactically and strategically + Results-oriented + Demonstrated sense of urgency and prioritization skills + Ability to comprehend and relate technical products and process specifications + Excellent communication and interpersonal skills + Excellent organizational skills with attention to detail + Ability to condense information into action lists + Ability to exercise strong follow-up on commitments + Strong team player + Good problem-solving skills and strength in managing conflicts + Computer literacy with confidence in using Microsoft Office (Excel, Word, PowerPoint, Outlook) **EXPERIENCE:** + 3+ years of semiconductor equipment or component sales/account management experience + Proven experience selling and/or supporting a variety of high-tech accounts or technology OEMs + Strong working knowledge of the thin film industry is very important - semiconductor, magnetic media, or advanced coatings + Prefer experience with vacuum science and plasma processing system **EDUCATION:** + BS in Business Administration, Sales and Marketing, or Electrical Engineering, or equivalent education and/or experience **COMPENSATION:** _As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $140,000 to $180,000 per year. Additionally, this position is eligible for the Sales Incentive Plan with a specific target amount to be determined based on the role._ **BENEFITS:** As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan for eligible positions, and a discounted Employee Stock Purchase Plan. In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes: + Medical - multiple medical plans are available to choose from + Short and long-term disability and life insurance + Health savings and flexible spending accounts + Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays + 8 hours of paid volunteer time off + 8 weeks of paid parental leave for both Moms and Dads + Company matched 401(k) + Tuition reimbursement + Expanded mental health coverage and employee assistance programs + Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance **Advanced Energy is committed to diversity in its workforce including Equal Opportunity Employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status.** **Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to HumanResources@aei.com**
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