San Leandro, California
12 days ago
Key Account Manager
One of Insight Global's clients is seeking a Key Account Manager - Rental. The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ensures timely implementations of all customer programs to exceed customer expectations, service and quality standards, and position them as the leader in our industry, ultimately building value and enhancing the customer experience.

The Key Account Manager is responsible for managing and retaining key client accounts within a designated region. This role involves a blend of remote work, in-house duties, and travel to client sites. A significant portion of the work is done remotely, requiring self-accountability and effective time management. Twice a week, for four hours each session, the Key Account Manager is required to attend in-house meetings and training sessions. The majority of the time is spent on the road, visiting clients to maintain and strengthen relationships, with a particular focus on retaining jeopardized businesses. The role includes overseeing a personal list of clients within a specific region, conducting contract negotiations, and scheduling both impromptu and planned meetings to address client needs and concerns. Quick and effective communication is crucial, as the Key Account Manager must respond promptly to client inquiries and issues. The position requires the use of a personal vehicle for client visits, with the vehicle needing to be less than 10 years old. Mileage reimbursement and gas expenses are covered. This role is ideal for a proactive and self-motivated individual who excels in client relationship management and thrives in a dynamic, on-the-go work environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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