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Job Description

OBJECTIVES: 

Build strong stakeholders partnership, develop and monitor long-term relationships between Takeda, the account and the key stakeholders via value-based account planning and executionManage market development and drive selling excellence to grow Takeda performance in the Accounts under responsibility within compliance and legal requirements.  Establish cross-functional leadership via planning, engaging and implementing patient-centric solutions in designated territories and accounts  Identify full territory understanding, deep stakeholders’ unmet needs understanding, propose & implement solutions via insights generation and value/evidence delivery •     Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local playersAct as scientific partner with extensive therapeutical area expertiseAct as an ambassador of the Takeda brand, vision and values

ACCOUNTABILITIES: 

Value Based Account Management

Understand the account situation, challenges and needsFormulate comprehensive, robust, insight-driven, individualized VB-KAM plans based on holistic approachManage the account plan execution according to agreed timelines and budgetManage the qualification/treatment continuity process - partner to relevant stakeholders to ensure effective qualification process and cyclic renewals  Drive Diagnostic solutions in the respective centers and ensure appropriate referrals if needed (DBS champion/ other novel diagnostic tools)

Cross Functional Leadership

Prepare and lead the comprehensive and solution driven value-based account plans plan with internal x-functional teams involvementProactively coordinate collaboration with all x-functional teams to ensure alignment in objectives and activities with accounts and external stakeholdersIn specific out of scope areas use appropriate referral pathReferral due to specific access/commercial requests (procurement, tenders, supply-chain, promotion)

External Stakeholder Engagement

Develop and solidify long-term relationships between Takeda and key strategic accounts and stakeholders  Ensure KOL’s engagement in educational and scientific projectsProactively propose and implement territory communication plan using scientific data and diversified omni-channel mixDrive the appropriate territory communication/interaction platforms to share the knowledge and solutions – AdBoards, Expert’s panels etc.  

Insights & Evidence / Solutions Excellence

Identify key external stakeholders and develop deep understanding of their needs,Analyze patient pathways and Implement solutions/ address patient pathway bottlenecks (screening, diagnosis, initiation, monitoring and support)Respond to and facilitate responding to unsolicited requests from HCPs for scientific projects in line with company procedure

Understand market and treatment landscape

Analyze territory sales and competitors together with customer behaviour.Track and communicate VB-APIs and performance metrics as defined in the account plan.Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategiesGain and share customer insights through appropriate and relevant customer and account profiling (Market surveillance).Perform local marketing, sales analyses and gain patient flow insights.Form, execute and follow-up tactics and KAM plans in regards to strategies and objectives for business areas in a cost-effective way leading to best ROI.Report on deviations and progress to National Sales Manager or Business Unit Director.Weekly reporting, analyzing and following-up on activities in the CRM system.Develop and maintain a strong and effective relationships with external partners by taking a leadership role in the communication and liaison between all external customers.Execute patient-screening plans, drive and monitor diagnostic projects (DBS) and complete required documentationRaise disease awareness by executing local educational and diagnostic projectsIdentify and communicate basic understanding of healthcare systems across functions, including changes in the healthcare landscape- i.e. Drug Program changes   

DIMENSIONS AND ASPECTS

Learning Agility & Growth mindset

Looks for the best opportunities in work to build skills that align with current and future development needsActively seeks information and help from all levels of employees across the organizationReflects on work experiences and how to apply the lessons learned from past experiences into current and future work

Cross functional collaboration

Ability to work effectively in cross functional and virtual teamsAbility to work effectively in multi-disciplinary teamsEstablish credible and long-lasting professional relationships and has personal impact through engaging respectfully and professionally  

Self-starter & entrepreneurial mindset

Shows initiative beyond what is assigned, always delivers the Extra MileIdentifies and creates new opportunities based on novel ideasFocus on personal accountability and ownership – constantly challenging oneself to take responsibility for continuous performance improvement and operational excellenceHighly motivated and self-directed with ability to think innovatively & strategically, skillfully plan, manage and prioritize multiple projects independently; demonstrates resilience and flexibility

Results & Stakeholders oriented

Execute efficiently the identified key activities and actions.Can do mentalityIs able to anticipate stakeholders needs and is accountable and responsible to create value for them

Strong communication skills

Ability to manage challenging conversations and handle objections  Able to proactively interact and influence stakeholders to generate relevant contentEffective listening skillsSuperior written and verbal communication skillsWritten and verbal English is an advantage

Manages Complexity – additional advantage

Able to understand context dynamics (market, stakeholders, competitive context) to anticipate changes and stakeholder needsMake a good diagnosis of the situation from both a quantitative and qualitative perspective

EDUCATION, KNOWLEDGE AND SKILLS: 

University Degree  Minimum of 3 years of industry experienceExperience in managing customer relationships across the full spectrum of customer types in healthcare industry.Value Based Solutions execution & Value-Based Key Account Management Methodology  Care pathway knowledge and different hospital practices  Therapy GD Area scientific knowledge – additional advantage  Clinical, commercial and regulatory policies – additional advantage  

TRAVEL REQUIREMENTS:

Some travel required

Locations

Warsaw, Poland

POL - Poland Remote

Worker Type

Employee

Worker Sub-Type

Fixed Term (Fixed Term)

Time Type

Full time