JHB - Northern Suburbs, Gauteng, South Africa
14 days ago
Key Account Manager - Mobile Telecoms -Retail accounts
Forecast and Sales Management:
- Lead forecasting for key clients, ensuring accurate sell-in,
sell-through, and sell-out predictions.
- Collaborate with internal teams to optimize inventory levels
and meet client demands.
Strategic Marketing:
- Develop and execute marketing plans tailored to key clients.
- Monitor campaign performance and adjust strategies as
needed.
- Identify growth opportunities and recommend innovative
marketing initiatives.
Business Development:
- Lead business development efforts to expand our client
base.
- Identify potential clients, build relationships, and negotiate
contracts.
- Stay informed about industry trends and competitor
activities.
Issue Resolution:
- Address key client issues promptly and effectively.
- Collaborate with cross-functional teams to find solutions.
- Ensure client satisfaction and maintain a positive brand
image.

Communication Management:
- Facilitate communication between key clients and internal
departments.
- Coordinate product launches, promotions, and updates.
- Provide timely updates on product availability and delivery
schedules.
Operational Excellence:
- Oversee product and service delivery to key clients.
- Monitor performance metrics and implement process
improvements.
- Ensure seamless operations and exceptional customer
experiences.
Relationship Building:
- Cultivate strong, long-lasting relationships with key clients.
- Understand their business needs and align our services
accordingly.
- Act as a trusted advisor and advocate for their success.
Metrics Tracking:
- Forecast and track key account metrics, including quarterly
sales results and annual forecasts.
- Analyse data to identify trends and opportunities for growth
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