BorgWarner PowerDrive Systems is currently looking for a dynamic and results-driven individual to join as a Senior Key Account Manager. The successful candidate will have commercial responsibility for one or more customer accounts. Key roles: + The Sen. Key Account Manager has overall commercial responsibility for one or more of the Account’s customers. + Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s). + Takes a leadership role in coordination of new business quotations. + Commercial management of one or more customer accounts, managing performance metrics, implementation of pricing strategies and ensuring overall customer satisfaction. + Represent BorgWarner to our customers in a highly professional manner + Ensure account activities are aligned with broader customer strategies that support long term business objectives for assigned accounts + Lead customer contract negotiations for assigned accounts to support business unit growth objectives. + Assure compliance with commercial processes including contract review + Adherence to sales process, process improvement and account information management Responsibilities: + Represent the business unit in a professional, positive manner. + Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth. + Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account. + Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided the customer and competitive alternatives. + Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary. + Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives. + The person is responsible for driving/leading Acquisition Plan, delivering and executing the plan. + Monitors market dynamics, including customer and competitor developments and funnels relevant information to the appropriate sales management for consolidation in our market sensing process. + Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate. + Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments. + Complies with contract review procedures and BW commercial policies. + Represent the business unit in a professional, positive manner. + Provides global coordination on customer issues where required. + Share and seek information outside of his/her BU. + Contact person towards customer and sole contact person towards customer for commercial issues and requirements + Together with Program Manager, leading a cross-functional team of BorgWarner sub-departments (Quality, Logistics, Engineering, etc.) which all have their respective contacts within the customer organization. + Contact with other BorgWarner business units and functions + Representative at exhibitions, marketing events and fairs Requirements: + Hands on experience in sales and an ability to deliver excellent customer experience + Understanding of sales performance metrics + Excellent communication and negotiation skills + An ability to deliver projects and answer inquiries in a timely manner + Business/ Commercial acumen with a problem-solving attitude + Proven negotiation experience + Ability to think strategically + Proven experience of managing people + Structured individual with good problem-solving skills + Excellent communication skills and able to deal with all levels of the organization and customers + Confident, thoughtful and able to articulate their ideas to both technical and non-technical team members + Enthusiastic, flexible and keen approach to learning, etc. + Ability to work well under pressure and prioritise work accordingly + Must able to work alone with minimum guidance, but also be able to operate effectively as part of a team. + Bachelor’s Degree (Hons)- preferable or equivalent professional qualification and experience + Fluent in English and German + Experience may preferably be gained in the automotive, OEM or Tier 1 background + Travel will be expected to fulfil the role in order to manage nominated customer accounts. 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