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Woodmead
Key Accounts Administrator (Telecommunications)

Key Accounts Administrator (Telecommunications)

Location: Woodmead

Our client in the Telecommunications Industry is looking to hire a Key Accounts Administrator in their growing institution.

Purpose:

To maintain relationship with Key Customers and maintain a high standard of customer service. Ensuring all orders are processed timeously and follow through the entire process to ensure timeous delivery to clients.

Duties:

·         Process all orders received from Vodacom on Pastel

·         Liaising with procurement on stock that needs to be ordered

·         Updating daily ETA reports for Vodacom

·         Updating the daily open orders report for Vodacom

·         Report to Vodacom offices 3 times a week to work together with the Vodacom on orders, forecasts, and ETA’s

·         Update the end of life products report and submit to Vodacom monthly or as a new item becomes end of life

·         Report to Vodacom Warehouse one a month to check and validate returns before they are collected

·         Handling all queries from Vodacom EBU team 

·         Updating and submitting a price list to Vodacom EBU monthly

·         Listing all new products with Vodacom EBU

·         Assisting SOP with overflow of workload

·         Process all orders for Takealot and manage any queries

·         Send updated stock on hand files to Takealot daily

·         Run the daily online failed orders report and contact customers regarding their orders

·         Process all orders received from Group Appliances and manage queries 

·         Process all orders received from Hirsch’s and manage queries

 

Skills and Specifications:

·         Should have good oral and written communication skills.

·         Good product knowledge

·         Microsoft Office (excel, word)

·         Cope well under pressure

·         Target and deadline driven

·         Work independently

·         Be a team player

·         Knowledge of Pastel Evolution or experience on an ERP system (minimum)

 

Secondary Duties:

·         Ability to understand the whole process ’from supplier’s supplier to customer’s customer’

·         Assist in resolving customer issues experienced daily and reporting back to management

·         After hours customer support

·         Ability to work under pressure

·         Willingness to work unusual hours if required

Pre-requisites:

·         Clean ITC check

·         Clean criminal check

·         Signing of the company’s confidentiality agreement

·         Signing of the contract of employment

·         Certification/Diplomas on the various areas of expertise are required.

                                            

 

Send your CV and latest pay slip to encon@aaaa.co.za

ATripleA Recruitment and Temps

www.aaaa.co.za

#ATripleA #recruitment #vacancy # Key # Accounts # Administrator

Posted 2024-03-26

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