Manager, Key Dealer (KDM)

Role Summary: 

The Manager, Key Dealer grows sales with assigned large program dealer customers with a territory combined minimum order volume to achieve sales and profit goals, in collaboration with a dedicated account manager relationship and level of service.

This role will report to the Key Dealer National Leader.

The individual must exhibit the following core attributes of the TireHub commitment:  

 

Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end.  Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. 

 

Role Specifics:

·         Achieves daily, weekly, monthly, and annual TireHub sales goals for program dealer customers, by driving business growth and strengthening relationships to achieve new levels of sales and profitability.

·         Collaborates sales efforts with internal departments (e.g. Pricing, Shareholders, Operations, Credit, and Accounts Receivable) and external shareholders under the direction of the Key Dealer National Leader.

·         Develops and manages select program sales channels as they relate to assigned program dealer customers.

·         Utilizes consultative selling techniques to determine customer needs, provide tailored solutions, secure product screen positions, gain market share, conduct competitive negotiations, and promote the adoption of tools and systems to meet Key Performance Indicators (KPIs).

·         Attains daily, weekly, monthly, and annual assigned volume, margin, and budget targets.

·         Identifies and cultivates new key dealer customer opportunities.

·         Directly communicates leads and opportunities for new program dealer customer accounts with other regional KDMs.

·         Collaborates with the assigned Product Assortment Manager to optimize inventory for key customer accounts.

·         Accurately tracks and manages critical information including site visits, mileage (Motus), and expense reports in adherence to TireHub’s expectations. 

·         Ensures individual personal adherence to TireHub policies, procedures, and guidelines. 

·         Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules as assigned. 

·         Completes other tasks assigned by the Key Dealer National Leader and/or another member of Senior Leadership, as requested.

Competencies:

 

Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement​. Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear​. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

·         Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

·         Drives Results: Consistently achieving results, even under tough circumstances

·         Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

·         Self-Development: Willingness to engage in new material and learnings to enhance product and selling skills.

Education/Experience:

·         Bachelor’s degree in Sales, Marketing, or a related field is preferred.

·         5+ years of sales experience with a strong emphasis in tire manufacturer program management and large volume customers.

 

Required Knowledge, Skills, and Abilities:

·         Exceptional interpersonal skills, including the ability to influence, actively listen, and communicate effectively with diverse groups.

·         Strong planning and organizational skills, with the demonstrated ability to manage multiple projects and adapt to shifting priorities.

·         Proficiency in Microsoft Office Suite, with strong experience using its applications.

·         Familiarity with supply chain processes.

·         Knowledge of customer relationship management tools such as CRM, Microsoft Dynamics, Salesforce, or similar platforms.

·         Experience with Enterprise Resource Planning Systems (Prophet 21)

·         Analytical skills to evaluate data identify trends and uncover opportunities to grow market share.

·         Ability to multitask and thrive in a fast-paced environment.

·         A valid Driver’s license with at least 2 years of driving experience required (3 years preferred; Does not include time on learner’s permits).

Work Conditions:

Most of the time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around.  There may be occasions to move or lift light articles. Available to support and be available to address customer needs during normal operating hours (7:30am- 5:30pm, Monday- Friday, and 7:30am- 2pm Saturday). Actual schedule is determined by the Supervisor. Must be able to travel up to 75% within assigned region to meet with customers and conduct in-person sales activities.  

TireHub will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

This position will include travel in the following markets:  CA, NV, OR, WA, or AZ.  

It is preferred that the candidate is based out of the Los Angeles, CA, market.

Salary Range: $100,000 - $125,000