Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.
Job DescriptionWhat to expect when you work here
As a Key Holder, you would be responsible for providing every customer, novice or seasoned rider, with a great experience. You will be expected to maintain a strong sense of product knowledge surrounding V-Twin, Harley Davidson, and/or Metric cruisers, as well as parts, accessories, and technical knowledge. You will provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
You can expect our 5 Core Values to drive everything we do.
Aim For The Podium:
We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base
Take Risks; Wear a Helmet:
It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
Improve the operational efficiency of J&P Cycles’ retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer.
Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.
Share The Road:
We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
Do the right thing, always. A friendly and upbeat personality is a must
Keep It Real:
We’ll start you at a fair hourly base pay with additional incentives available, plus we offer generous employee discounts on all products
This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
We see customers of varying degrees of riding experience every day, so you will explain the same principles over and over, day in and day out
Fuel Your Passion:
Work in an industry that you are passionate about!
We are a growing company, and we promote from within - career opportunities!
Represent J&P Cycles at special events, such as Bike Nights, International Motorcycle Show, Sturgis, Daytona Bike Week, and more!
We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!
QualificationsOur next Key Holder has:
1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
2 years + of sales or customer service experience
Technical knowledge on V-twin, Harley Davidson, and/or metric motorcycles is preferred
A self-starter mentality that consistently delivers an outstanding, personalized retail experience
An open mind, and is eager to learn and be a part of the riding community
Experience with computers and POS systems
Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)
Additional InformationJ&P Cycles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.