ERIE, PA, 16503, USA
3 days ago
Key Trainer
**Overview** Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles. **Responsibilities Include:** • Performs all responsibilities of restaurant team members • Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards. • Train restaurant team members and ensure completion of required training using Brand and franchisee’s tools. • Help onboard restaurant team members using Brand and franchisee tools and systems. • Ensure restaurant team can execute new product rollouts including training, marketing and sampling • Communicate clearly with restaurant team members and managers • Serve as a role model for restaurant team members. • Provide great guest service and coach restaurant team members to do the same **Education/Experience:** • Basic computer skills • Fluent in spoken and written English • Previous experience in retail, restaurant or hospitality preferred. • High School diploma or equivalent. **Key Competencies** • Works well with others in a fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and adapt to change • Guest focused **Physical Demands/Working Conditions:** • Standing on feet • Repetitive motion including bending, stooping and reaching • Lifting objects, ice, products, boxes up to 20lbs (if applicable) • Wearing a headset • Working in a small space
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