Property Location:

6920 Northlake Mall Drive - Charlotte, North Carolina 28216

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

Oversee the 5:30 Kickback for guests through food preparation and with clean-up.

See to it that the kitchen and lobby area are clean and well organized.

Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels. 

Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. 

Answer guest’s questions using your knowledge of the hotel, area, and events.

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.    

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

Knowledge of hotel accommodations, the community. and hotel services

Ability to conduct accurate inventory of food items and calculate order levels

Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere

Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.Hiring Immediately!