Kinney Homecare Customer Service Representative
Kinney Drugs
Overview
Scope of Responsibilities:Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.
Responsibilities
Job Responsibilities:
+ Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
+ Verify all types of insurance and assist in creative financing when no insurance is available
+ Set up initial paperwork
+ Pre-qualify customers for reimbursement purposes
+ Answer phone calls in a professional manner
+ Project a positive first impression by greeting customers with exceptional customer care
+ Computer input to include new patient data and various patient updates
+ Unpack shipment when received and stock shelves as required.
Qualifications
Education:
+ Minimum: High School Diploma or GED
Experience:
+ Preferred: 0-1 years previous experience in related position
+ Preferred: Previous Healthcare or DME experience
Special Conditions of Employment
+ Drug test
+ Initial and continuous exclusion and sanction/disciplinary monitoring
+ Any and all additional eligibility requirements based on the specific position
Compensation:
$15.25 - $17.14 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
Connect With Us! (https://kinneydrug-kphhealthcareservices.icims.com/jobs/12606/kinney-homecare-customer-service-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)
Job LocationsUS-NY-Plattsburgh
Posted Date5 months ago(5/10/2024 1:45 PM)
Requisition ID2024-12606
# of Openings2
CategoryCustomer Service/Support
LocationUS-NY-Plattsburgh
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