As a Global Operations Specialist within our Client Onboarding and KYC team, you will be part of a dedicated functional team that provides support for North America. You will perform KYC (Know Your Customer) and client documentation analysis, study legal and commercial documents, execute AML (Anti money laundering) policies, and interact daily with Sales/Bankers. You will also be responsible for quality control activities, addressing business questions, and preparing data or reports as required by regulatory needs. This role provides an opportunity to work closely with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Client Onboarding teams.

Job responsibilities:

Perform KYC (Know Your Customer) and client documentation analysis in support of the approval of new customers and amendments to existing ones, identifying and applying regulatory requirements of the different applicable jurisdictions and internal procedures. Study of legal and commercial documents, in order to understand client´s activity, structure, and risk associated. Obtain a general understanding of and execute AML (Anti money laundering) policies and internal procedures, in accordance with local and global principles. Perform daily interaction with Sales/Bankers (Front office) to obtain required documents. Address business questions and advise about onboarding requirements and status. Perform Quality Control activities: In-depth knowledge of procedures and systems to ensure onboarded clients are compliant with all applicable rules, protecting reputation, assets and finances of the bank. Control and follow up of Pending Client Documentation by liaising with internal Lines of Business. Perform client searches, and accurately communicate the information requested. Ensure Standard Operating Procedures are updated reflecting the latest procedures. Perform  with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Client 

 

Required qualifications, capabilities, and skills:

Excel skills. University degree (Business Administration, Economics, Law, Information Technology, Engineering, etc). Fluent English is mandatory, both written and verbally. Formal communication in English is required on the daily tasks. Prior experience with deadlines for time sensitive projects Prior experience in documentation management Relevant experience over 5 years.

Preferred qualifications, capabilities, and skills:

Management Experience of small teams (team lead/supervisor). Word and PowerPoint.