As a Know Your Customer Associate, you will partner with Bankers and Anti-Money Laundering /Know Your Customer Operations to ensure all Commercial Banking (CB) clients Know Your Customer records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Required qualifications, capabilities, and skills:

- Manage client and partner expectations and understanding in a consultative way
- Exhibit ownership of Know Your Customer/Anti-Money Laundering experience and client experience
- Ensure Know Your Customer/Anti-Money Laundering deliverables are met and hold internal partners accountable
- Demonstrate ongoing understanding of Know Your Customer/AML processes and work through delays and/or inefficiencies
- Manage operational risk effectively through diligent awareness of risks in our processes
- Escalate appropriate risk items and drive issues to closure
- Manage client risk effectively by supporting the banker in client selection process
- Independently manage renewal cycle of Due Diligence Forms with Relationship Management Partnership
- Accountable for timely portfolio management while maintaining quality expectations

Required qualifications, capabilities, and skills:

- Ability to properly identify Anti-Money Laundering (AML) risks and apply the Anti-Money Laundering (AML) /Know Your Customer(KYC) policy concepts
- Strong verbal and written communication skills.
- Excellent time management and organizational skills.
- Strong analytical and problem-solving skills

Preferred qualifications, capabilities, and skills: 

- BA/BS degree or equivalent work experience in financial services
- Working knowledge of risk factors that may impact specific products and industries
- Ability to multi-task effectively and leverage internal resources
- Excellent attention to detail
- Strong client focus and ability to partner with various internal groups
- Independent, self-motivated with an ability to adapt and be flexible in a team environment
- Previous credit training or underwriting experience
- Ability to navigate client relationships and product usage