Job Seekers, Please send resumes to resumes@hireitpeople.com

Key Responsibilities:

Maintain documentation of all work performed. Complete installations of new computer equipment with Windows 10 and following the UITS checklist, including complete backup and transfer of data from old device to new. Ensure all devices containing user data are securely stored. Ensure all devices such as scanners, local and network printers are installed and working properly. Reinstall peripherals and any other user needed software on new device. Organize and maintain IT equipment stored in the IT storerooms and warehouses. Effectively and accurately communicate with clients and colleagues. Maintains a neat and orderly working environment and files various IT inventory documents in accordance with UITS processes. Ensure compliance with all current Kennesaw State University security protocols as well as FERPA, HIPPA, USG and State of Georgia policies to protect data and prevent data breaches.

Key Qualifications:

Able to appropriately assess and communicate risks, benefits, and alternatives. Able to interface appropriately and professionally with students, faculty, staff, and grant sponsors. Proficient with computer applications and programs associated with the position (i.e. Windows 10 and Microsoft Office suite and other applications). Strong attention to detail and follow up skills. Strong customer service skills and able to act as a customer advocate. Able to work and collaborate closely with our UITS Staff members in the field. Able to adjust, flexible and accept recommendations and guidance from our UITS colleagues.

Minimum Education Qualification:

Associate’s degree from an accredited institution or an equivalent combination of relevant education and/or experience, Technical Diploma, Associate’s degree, or 1 or more years of college course work and 1 or more years experience; OR High School diploma and 2 or more years experience.