The KYC Transaction Monitoring Analyst is responsible for performing risk-based investigations on Transaction Monitoring alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and tax evasion, following ING’s Global Standard TM Investigation Process and Procedures.

Position Summary

In this role you will:

Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.

Major Responsibilities:

Transaction / Customer Activity Monitoring (CAM) – 100%

Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.

Major Challenges:

Develop strong understanding of ING process and procedures.Have strong knowledge of how to identify, analyse and understand money laundering, terrorist financing and tax evasion “red flags” and typologies.Have good understanding of regulations and industry leading practices in conducting TM investigations.Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practice, techniques and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team.Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training.

Decision Making/ Delegating Authority

Decisions Expected

Through customer activity analysis recommend appropriate action or recommendation in accordance with level of the customerStrong judgement required to either dismiss or refer an alert to second line of defence (Compliance) for further investigation

Mandatory policies and procedures that must be adhered to in all roles include:

Human Resource Policies and ProceduresWorkplace Health and Safety Policy and Programs - to ensure employees health and safety and the health and safety of others in the workplace.Other ING Policies and Procedures

Working Relationships

Team Lead, KYC Investigation

Direct reporting line

KYC COE Lead / TM Specialists

Consultation on policy and procedures

Knowledge and Skills Requirements:

Education

Degree qualification in a business, management or finance discipline

Demonstration of continued professional development in compliance, FEC.

FEC Professional Certification

Technical skills

Strong data interpretation and analytical skills

Awareness of FEC compliance frameworks

Intermediate MS Office

Understanding of Banking regulatory requirements and legislation

Strong working knowledge of all relevant banking legislative and privacy regulations

Knowledge of Banking policies, products and systems

Previous experience

Minimum 2-5 years of total work experience with a minimum of 6-18 months experience in TM investigations, preferably in reputable financial services organizations.

Other Skills and Competencies:

Developed understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.

Developed skills in conducting effective TM investigations, including in data and transaction analysis, research and documentation.

Clear understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.