Job Title: Lab Admin Assistant Job Description The Laboratory Administrative Assistant is responsible for providing support to customers and clients as well as administrative support to the clinical laboratory in an accurate and timely manner. This position operates under the supervision and direction of the General and Technical Supervisors. Responsibilities + Record and communicate daily sample volume to the appropriate clients in a timely manner. + Record and resolve sample issues; communicate issues and resolutions. + Maintain an organized system for ready access and retrieval of current and archived records and forms. + Maintain sample volume logs and other metrics related to the samples such as Turn-Around-Time. + Comply with all HIPAA regulations. + Answer phone calls in a professional and helpful manner. Document the phone call as per company's methods. + Respond to emails in a timely and appropriate manner. + Handle reporting and data entry tasks associated with releasing results to clients daily in a timely manner (50% of job). + Identify problems related to their own work that may adversely affect test reports and consult with a Supervisor for corrective actions. + Perform and document all corrective actions as assigned. + Assist in quality control/improvement activities. + Complete and document all mandatory trainings, including annual safety training. + Complete and document continuing education activities, as applicable to work. + Other duties as assigned. Essential Skills + 2-3 years Administrative support experience. + 2-3 years Data Entry experience. + Customer Service experience. + Proficiency in Microsoft Office Suite (Excel, Outlook). + Typing speed of 50 wpm or higher. + Attention to detail. Work Environment This position requires working 30% of the time in the lab and 70% in an office setting, so candidates must be comfortable in both environments. Appropriate gear such as gloves and lab coats will be provided. The working hours are from 9 AM to 5 PM, Tuesday through Saturday, with a 0.20 shift differential on Saturdays. The company offers excellent benefits, including solid 401K matching and comprehensive health benefits with low premiums. Pay and Benefits The pay range for this position is $20.00 - $22.00 • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rockville,MD. Application Deadline This position will be accepting applications until Jan 24, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.