POSITION SUMMARY: The Technician II provides general support for all research and development labs as a part of the Lab Services group. Primary daily duties include glass wash and autoclave services for all R&D labs. The ideal candidate will maintain service level agreements with our end-users, collect/report metrics, and provide high customer service daily. This role requires high attention to detail, organization, multitasking, and clear communication with end-users and team members. KEY RESPONSIBILITIES: · Glassware Management o Services provided to all internal laboratories, including the Incubator lab. o Collect and transport glassware for washing o Inspect glassware for chips and cracks breakage and dispose of broken or compromised glass. o Wash, sterilize, and autoclave glassware per customer specifications. o Deliver glassware to Research and Development departments (and other lab locations upon request). o Prepare clean glassware for storage. Store and periodically inventory surplus glassware. o Maintain glass consumable stockroom inventories throughout the Research departments. o Inventory and purchase glass and consumables as needed. o Color code all new glassware per lab destination. o Provide special request for glassware and sterilization of various laboratory equipment or supplies per customer requirements. o Provide glassware support for equipment validation. o Perform other duties in support of the glass wash function, including removal, redeployment and relocation of glassware. Coordinate with EH&S to dispose (discard, recycle, re-use, donate) surplus glassware. o Broken glass bins § Set up new bins in all main laboratory locations § Package and discard full broken glass bins to dumpsters. o Maintain all glassware stocking locations in the labs and glasswash room clean, organized, and labeled. o Cross Training in other Lab Services will be REQUIRED (i.e. buffer media prep assistance, chemical inventory, drum changes & replacements) · Equipment o Autoclave: Operate autoclave per company guidelines and industry best practices. § Sterilize glass, plastic, surgical tools, and tower racks or other misc. items. § Perform daily, weekly and monthly autoclave cleaning per company guidelines. o Glass Washer: Operate Miele Glass wash equipment (3 total) per company guidelines and industry best practices § Wash all glass, plastic items, as well as safety glasses, and any special requests. § Perform daily strainer cleaning, and monthly spray arm cleaning (or earlier as needed). § Replace empty detergent, install new detergent, and prime glass washer. § Collect empty detergent containers and consolidate liquid to be reused. § Notify EH&S of detergent container pick up. § Order detergents as needed and maintain inventory. o Establish safety, productivity, efficiency, and customer service metrics. o Provide daily bath towel restocking § To be stocked first thing every morning § Supplies managed by company Lab Services. o Performs other duties as assigned related to the position and scope of work in Glass Wash services o Cross-train in Chemical Management, chemistry analytical solvent reagent preparation, and buffer prep. TECHNICAL AND COMMUNICATIVE SKILLS: · Able to learn and apply new skills after appropriate training. · Lift up to 50lbs. · Comfortable handling and dispensing acids and bases. · Displays technical skills and working familiarity with lab procedures and processes. · High level of customer service skills. · Proactively communicates clearly with Lab Services team and end-users. · Highly organized and clean. · Multi-tasking ability PREFERRED EDUCATION AND EXPERIENCE: · H.S. Diploma, A.A. or A.S. or 2+ years’ experience preferred. · Lab setting experience/exposure preferred. · Glass wash experience. · Chemical hygiene experience. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.