**Detailed Shift/Schedule:** Monday to Friday 0800-1630 **Detailed Location:** Heart Plano Laboratory **JOB SUMMARY** The Manager of Lab Operations plans, organizes, develops, and coordinates the operations of the Laboratory. This includes ensuring that regulatory requirements are met, monitoring test systems to ensure they are in control, and supervising staff, including all activities relative to work assignments, hiring/termination, performance reviews, orientation, and professional development. Assumes the duties of the Administrative Laboratory Director in his/her absence. **ESSENTIAL FUNCTIONS OF THE ROLE** + Performs all delegated functions as defined by facility CLIA Director. Ensures departmental operations are run effectively and efficiently meeting high quality standards. + Ensures department meets and exceeds regulatory and compliance standards, including accurate billing and coding. + Examines and makes strategic options and/or recommendations based on data. Facilitates projects to deliver service level improvements for all customers. + Assists with budgeting, provides information about supplies, personnel, and equipment, seeks avenues of cost containment, and plans long-term purchases or capital equipment. + Manages and escalates concerns, issues and operation improvement ideas as needed. + Mentors and trains staff in supervisory roles and develop succession plans. Manages personnel including the selection, orientation, training, assignments, evaluations, discipline, and discharge of employees. + Acts as a liaison between medical staff, departmental directors, and support personnel, patients and visitors. **KEY SUCCESS FACTORS** + Knowledge of laboratory regulations, protocols and procedures. + Statistical and critical thinking abilities. + Ability to comprehend and communicate instructions. + Ability to perform laboratory protocols and procedures. + Knowledge of safety and infection control standards. + Ability to work in a team environment. + Provides training and opportunities for continuing education. + Ability to make operational judgments around how work gets done quality and productivity standards, measurable goals for employees and project teams, etc. + Ability to use broader targets to calculate how best to use resources to meet schedules and goals. + Ability to make or approve effective hiring and termination judgments. + Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization. + Basic business knowledge, including but not limited to: annual planning and goal setting, adherence to budgets, employee compensation, compliance and risk management. + General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. **BENEFITS** Our competitive benefits package includes the following + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level \#featuredjob1124 **QUALIFICATIONS** + EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Pathologist Asst (ASCP-PA), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC), ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM): Must have ONE of the following: + ASCP-BB + ASCP-C + ASCP-CG + ASCP-CT + ASCP-H + ASCP-M + ASCP-MB + ASCP-PA + ASCP-SBB + ASCP-SC + ASCP-SH + ASCP-SM + CHS-ABHI + CHT-ABHI + CLS + MLS + MT + SCT + SCYM + SMB. Cert Histocompatibility Spec (CHS-ABHI), Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): . As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.