Position Purpose:

This position works in the MercyOne Patient Service Centers but may also work in various laboratory departments to collect blood specimens. Creates patient encounters, orders laboratory tests, performs phlebotomy and prepares specimens for testing.

What you will do:

Phlebotomy: Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety.

Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills.

Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers.

Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation.

Follows established procedures and policies including infection control and bloodborne pathogens.

Handles chemicals according to established safety protocols.

Meets defined workload productivity standards. Supports and utilizes LEAN principles.

Works proficiently with laboratory information systems and personal computers.

Follows established procedures and policies to obtain optimal test turn-around-times.

Participates in teaching peers.

Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory.

Follows up on and documents out of range temperatures.

Minimum Qualifications:

High school diploma or GED required.

Proof of completion of Mandatory Reporter abuse training specific to population served within 3 months of hire.

Knowledge of medical terminology and laboratory experience preferred.

Computer skills required

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.