Itasca, Illinois, USA
17 days ago
Laboratory Clerk - Litholink

Litholink (part of LabCorp's Specialty Testing Group) is seeking a Lab Clerk to join its team in Itasca IL. Litholink is a leader and innovator in kidney stone prevention by working directly with patients and many of the country's leading urologists and academic medical centers. The Clerk will be responsible for performing clinical specimen accessioning, sample sorting, and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. The role is primarily focused on accessioning, data entry, and supporting the laboratory.

Work Schedule: Monday 10:00am - 6:30pm, Tuesday - Thursday 1:00pm - 9:30pm and Saturday 9:00am - 5:30pm

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.  For more detailed information, please click here.

Job Duties/Responsibilities

Act a liaison between LabCorp, the customer base and patientsSchedule and coordinate specimen pickups on a daily basisOpen incoming packages from clients, unpack and receive specimensRespond to customer inquiries or specimen related problems in a timely mannerProblem solve and provide potential resolutions for any specimen related issueUtilize multiple databases to process requests and inquiriesMaintain complete documentation for all processes as outlined in SOPsPrioritize requests based on information gatheredProvide status updates and educate the client when neededPerforms a variety of administrative/clerical duties, (i.e. typing, faxing and emailing)

Requirements

High School Diploma or equivalentPrior experience in customer serviceFamiliarity with medical terminology is preferredExperience in the healthcare industry is a plusExcellent communication skills; both written and oralStrong data entry skills and the ability to multi taskProficient in Microsoft Office

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

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