Join Our Team as a Lab Process Technician at TriHealth!

At TriHealth, our Lab Process Technicians play a vital role in ensuring the accuracy and efficiency of diagnostic services. As a liaison for a diverse range of customers, you'll utilize your skills in specimen handling, data entry, and laboratory procedures to support our healthcare providers. Your work will directly impact patient care by ensuring that specimens are processed and tracked meticulously within our system. If you are a detail-oriented professional with a passion for healthcare and laboratory services, this is the perfect opportunity to join a dynamic team dedicated to excellence.  Join our team and make a difference in healthcare today!

Work Hours:

Full Time, 80 hours bi-weekly Evening shift (2:00 PM to 10:30 PM) Weekend and holiday rotation

Minimum Requirements:

High School Degree or GED (Equivalent experience accepted in lieu of degree). Formal Phlebotomy training.  Phlebotomy Certification. Knowledge of laboratory terminology, specimen handling experience, and data entry skills. Proficiency with Windows software, HIS, and LIS. 1-2 years of experience in a hospital lab setting

Job Overview: 

We are seeking a resourceful and team-oriented Lab Process Technician to serve as a laboratory liaison for a diverse range of customers receiving services from TriHealth. This position requires comprehensive knowledge of hospital services and is responsible for proper labeling, aliquoting, packaging, and tracking of specimens throughout the TriHealth Laboratory system, as well as dispatching specimens to the appropriate referral laboratory. Key responsibilities include handling telephone calls to and from customers, gathering necessary data for service and billing, answering questions, and resolving issues. The role also involves completing paperwork to meet OIG compliance guidelines, accurately interpreting and transcribing physician orders, and LIS/HIS order entry. The technician will procure quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing in accordance with CLIA, JCAHO, and CAP guidelines.

Job Responsibilities:

Prioritize, organize, and handle work quantity efficiently Ensure accuracy, quality, and completeness of work Manage complex assignments, delegating and completing them as needed Exhibit strong judgment and problem-solving skills Maintain comprehensive knowledge of procedures and quality assurance, including necessary documentation

Working Conditions:

Climbing: Rarely Hearing (Conversation): Consistently Hearing (Other Sounds): Frequently Kneeling: Occasionally Lifting 50+ Lbs: Rarely Lifting <50 Lbs: Occasionally Pulling: Rarely Pushing: Occasionally Reaching: Rarely Sitting: Consistently Standing: Rarely Stooping: Occasionally Talking: Consistently Use of Hands: Consistently Color Vision: Occasionally Visual Acuity (Far): Frequently Visual Acuity (Near): Consistently Walking: Frequently

TriHealth SERVE Standards and ALWAYS Behaviors: At TriHealth, our mission is to SERVE our patients, communities, and team members. We expect all team members to demonstrate the following behaviors:

Serve: Welcome everyone with eye contact, a smile, and a greeting. Assist lost patients/guests. Avoid using cell phones for personal reasons in public spaces or patient care areas.

Excel: Take personal responsibility for addressing and recovering from service breakdowns. Offer priority to patients and guests. Focus on improving quality, safety, and service.

Respect: Honor cultural and spiritual differences. Respect everyone's opinions and contributions. Speak positively about team members and departments in front of patients and guests.

Value: Be punctual, prepared, and actively participate. Ensure a clean and safe physical environment. Use resources efficiently and effectively, avoiding waste.

Engage: Acknowledge wins and thank team members for their contributions. Show courtesy and compassion to customers, team members, and the community.

 

Job keywords:

Laboratory Liaison, Specimen Handling, Phlebotomy, Diagnostic Services, Blood Draw, Sample Processing, Data Entry, Hospital Laboratory, CLIA Compliance, CAP Guidelines, Medical Laboratory, Clinical Lab Support, Patient Care, Technical Skills, Laboratory Operations, Quality Assurance, Lab Technician, Certified Clinical Laboratory Technician, Clinical Laboratory Technician (Clinical Lab Technician), Laboratory Assistant (Lab Assistant), Laboratory Technician (Lab Tech), Medical Laboratory Technician (MLT), Medical Laboratory Technicians (Medical Lab Technician), Medical Technician