**Description** **Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Laboratory Supervisor today with St. David's Round Rock Medical Center. **Benefits** St. David's Round Rock Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Come join our team as a(an) Blood Banking Laboratory Supervisor. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! **Job Summary and Qualifications** The Blood Banking Supervisor is Responsible for the overall operation of the Department and orientating, evaluating, and documenting competency of testing personnel. Establishes, maintains and revises Departmental policies and procedures to include Departmental programs, quality control, performance improvement and safety. Oversees and reviews patient test results and quality control results and takes remedial action when indicated. Maintains Departmental expenses and productivity as budgeted. 1. Hires and directs departmental staff in the performance of their duties. Interviews all prospective technical and non-technical applicants (High Risk/High Volume). Oversees Departmental and general orientation and training of employees (High Risk/High Volume). Conducts competency testing and performance appraisals for employees. Counsels employees when indicated in accordance with Hospital and Departmental policies. Utilizes staff effectively through scheduling and work assignments. 2. Oversees and maintains the following department programs. Institutes and revises Departmental policies and procedures. Develops and maintains Departmental quality assurance and quality control programs taking corrective action when indicated (High Risk/High Volume). Follows and enforces all safety policies High Risk/Low Volume). Assists with continuing education programs within the Laboratory. 3. Utilizes the following tools to manage resources to ensure adherence to budget. Maintains expenses within a budgeted variance. Uses schedule and work assignments to maximize efficiency while remaining within a budgeted variance. Identifies and recommends items for capital purchase Evaluates data to determine the most cost effective methods and supplies. 4. Addresses Departmental issues to ensure optimal delivery of Laboratory Services. Resolves technical problems when test systems deviate from the established performance specifications. Addresses employee concerns and conflicts according to Hospital policy. Addresses customer-related issues according to Hospital policy. Participates and utilizes “Total Quality Management” tools to address inter and intra-departmental issues (Modular Training, Process Improvement Teams, etc.). Creates a supportive climate by serving as a role model of guest relations behavior. Communicates via written, verbal, face-to-face, telephone and computer methods. 5. Performs laboratory testing. Competently performs all tests in moderate and high complexity testing. Follows laboratory procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results. Troubleshoots test systems and takes appropriate action when indicated. 6. Promotes customer relations within the organization and in the community. Communicates with laboratory staff and customers to promote quality guest relations. Maintains and supports a service-oriented relationship with its customers. Respects and maintains the confidentiality of information relative to customers. Strives to maintain a positive work environment. Creates a supportive climate by serving as a role model of guest relations behavior. Communicates via written, verbal, face-to-face, telephone, and computer methods. 7. Performs miscellaneous duties as assigned. Performs all essential functions of the director in the director’s absence. Appropriately access secured rooms with locked medication storage containers in order to perform assigned job function, which does not include management if medications. **What qualifications you will need:** + Required: Bachelor’s degree from an accredited university or college; graduation from a clinical rotation or internship in an accredited medical technology program or a 50-week military training course or an acceptable equivalent which results in eligibility to take the registry exam in Medical Technology (Clinical Laboratory Science). + Two years of laboratory testing in high complexity environment. + Preferred: Five years of laboratory testing in a high complexity environment. St. David’s Round Rock Medical Center (https://stdavids.com/location/st-davids-round-rock-medical-center) is a 200 **+ bed** acute-care facility located north of Austin, Texas. This comprehensive medical center features the **only hybrid operating room in the county** , a 24-hour emergency department with a **Level II trauma center** , and leading-edge cardiac care through the Heart Hospital of Austin at St. David’s Round Rock. Patients may also receive care related to rehabilitation services, women’s services, cancer care, neurology, joint replacement and orthotics, and more (https://stdavids.com/locations/st-davids-round-rock-medical-center/medical-services.dot) when visiting this facility. St. David’s Round Rock Medical Center is part of St. David’s HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Laboratory Supervisor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.