Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Utilizes strong knowledge base in lactation support or women's health to educate the patient in various settings, grief support as needed and the overall childbearing family's educational needs. Maintains an open line of communication with Nurse Director, Clinical Manager and Charge Nurses regarding actual or potential issues related to patient education/lactation.Provides consultative support to the staff and physicians and serves as a problem solver. Provides clinical resource expertise to clinicians and providers. Collaborates to foster healthy relationships in the work environment such as mitigation of conflict.Improves nurse satisfaction by serving as a role model and mentor, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score.
SERVICE ESSENTIAL FUNCTIONS
Assesses patient's educational and/or lactation support needs and provides clinical support and resources to maternal patients across the entity and in the community.Assesses for staff educational needs, then plans, develops, and implements programs related to patient educational needs to include lactation. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching.Facilitates the planning, development and implementation of prenatal and/or breastfeeding education classes, at the direction of leadership.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Role models highly developed assessment, clinical documentation, leadership and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes. Contributes to development of service line and hospital standards and guidelines.Leads and supports ongoing initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Participates in the maternal and/or neonatal QAPI meetings, collecting and analyzing data as appropriate.
FINANCE ESSENTIAL FUNCTIONS
Models independent time management effectively and prioritization of daily tasks. Actively participates in the stewardship and efficient utilization of resources and needs including unit capital and operational budgets.Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSLeads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Functions willingly as a change agent, adapts to unexpected changes, converting ideas and plans into action.Actively participates in designated hospital and shared governance committees, disseminating necessary information to staff. Maintains personal professional development through organization membership, attendance at seminars, workshops and other educational programs, to ensure awareness of current developments and trends in patient educational needs. Completes and updates the individual development plan (IDP) on an on-going basis
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor of Science degree from an accredited School of Nursing
WORK EXPERIENCE
Three years clinical experience in lactation support, mother/baby and/or patient educational activities/programs License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDNRP - Neonatal Resuscitation ANDMagnet - ANCC Recognized Certification -- in a women's services specialty. International Board-Certified Lactation Consultant (IBCLC) is preferred. ORCLC - Certified Lactation Counselor (ALPP) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAbility to build evidence-based practice into the clinical settingDemonstrates ability to plan, organize, and follow through on assignments and/or projectsExhibits leadership abilities including collaborative, consultative and coaching skills
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.
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Houston Methodist is an Equal Opportunity Employer.
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