Job Overview:

The Landscape/Maintenance Supervisor is responsible for supervising day to day facilities needs and supporting the Civita General Manager on all capital improvement, maintenance and contracted services for Civita Community.

 

Compensation: $25 - $30 an hour

 

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Job Responsibilities:

Supervise, direct and review work to properly maintain property located throughout the Civita Community. Evaluate maintenance requests, set priorities and process work assignments. Perform routine inspections of all facilities and equipment, generating punch lists and work orders. Work on capital and reserve projects as assigned by Civita General Manager. Ensure that work orders and contract services are completed within the contract scope. Develop processes and workflow steps to ensure work orders are received, processed and closed out. Communicates with maintenance, janitorial, vendors, residents and internal staff regarding the status of work orders. Plans, organizes, directs, and coordinates the day to day of projects and vendor work orders as assigned by Civita General Manager. Identify areas where new processes are needed, or existing processes are in need of improvement and work with the Civita General Manager to develop. Perform routine repair and maintenance functions. Perform quality control inspections of janitorial and maintenance services. Plan, organizes, directs, and coordinates the day-to-day operations of the maintenance and janitorial departments. Ensure that all Civita policies and procedures are followed related to the performance of the maintenance and janitorial function. Establish and communicate the level of quality and safety expected in the performance of maintenance, janitorial, and project tasks. Enforce protocols and procedures for team operations including maintenance, janitorial, construction projects, and service contract. Responsible for procedures for the ordering, use and storage of various supplies and equipment for use in maintenance and janitorial practices. Write and effectively communicate guidelines and procedures in support of policies, culture and operational needs. Proactively partner with co-workers and community partners to understand operational needs, adjust required support services, support the reconfiguration of facility amenities such as desks, computer equipment, phone lines and other factors critical to facility operation. Coordinate and perform inspections in support of daily and preventative maintenance and repairs, coordinating work with maintenance associates and service providers as needed. Compliance with fire, life, safety measures to include any required annual evacuations and related training/communications. Support Civita Community Services events by meeting and understanding needs for maintenance and janitorial and supporting event facility needs. Communicates with community residents both verbally and in writing to answer questions, respond to issues or concerns, or share information and updates via the community website, email newsletter or printed signs or notices. Regularly report to General Manager with updates on all job responsibilities.  Attend all company mandatory functions. Comply with company policies and procedures. Other projects and opportunities as may be deemed necessary and appropriate for this position.

Skills & Qualifications:

Advanced interpersonal and communication skills, working collaboratively and influencing others by sharing ideas in a constructive and positive manner; able to address problems and issues constructively to find mutually acceptable and practical business solutions. Advanced knowledge in the areas of office management, ergonomics, typical building maintenance, access control systems, office safety and related principles and procedures. Attracts and retains diverse, high caliber talent, while developing an engaged team to build the capabilities required for the organization to perform at high levels. Clearly communicates and holds self and others accountable by owning issues, solving problems and continuously seeking and providing feedback, regardless of source. Fosters change and improves the business by simplifying challenging situations and sometimes contradictory information to effectively solve problems. Works openly with others through honesty, integrity and authenticity. Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, tenants, their peers, supervisors and executives. Motivates self and others to consistently achieve results that lead to growth and profitability in a constantly changing environment. Challenges commonly held assumptions and originates new solutions with cross-functional partnership. Creates outstanding customer loyalty with both internal and external customers by delivering on our commitments of being genuinely helpful and providing the highest value of service.

 

Education & Experience:

Minimum 2 years of experience in related field.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs. Must have finger dexterity for typing/using a keyboard. Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust. Work duties may require the ability to stand or walk on hard surfaces for frequent and prolonged periods of time. Must be able to respond to requests and communicate to staff, coworkers, clients, and vendors. Consistent and regular attendance required. Some exposure to dust and noise. Some heavy lifting, standing, climbing.  Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

 

Tools & Equipment Used:

Valid California State Driver’s License and state mandated insurance.     General office equipment Tools common to general maintenance

What We Offer:

Medical, dental, and vision plans (full time and part time 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Verizon discount Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account

 

About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

 

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

 

Disclaimer:

 

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

 

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

 

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.