About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

Receives, records, and distributes work orders to service crews upon customers' requests for service by performing the following duties. Records information such as name, address, article to be repaired, or service to be rendered. Prepares work order and distributes to service crew. Schedules service call and dispatches service crew. Calls or writes customer to ensure satisfactory performance of service. Keeps record of service calls and work orders. Dispatches orders and relays messages and special instructions to mobile crews and other departments.

Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Comply with WFS site security procedures for assigned warehouse and other operations.

Responsibilities Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Minimum Requirements Must be at least 21 years of age HS Diploma, GED or Equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.  Subject to random DOT drug testing. Preferred Skills Ability to write simple correspondence. Ability to read, write, fluently speak and understand the English language. Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off. Physical Requirements/Working Conditions Must be able to lift up to 70 lbs. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. Perks & Benefits Want your pay in advance?  Access up to 50% of earned wages when you need it through myWisely app or the Daily pay app! Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care?   Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life?  Wellness Programs offered to all employees! Want to invest in your future?  401k program offered with company match! Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.