Location: Springdale, Utah

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are seven mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, Snowbird in Utah and SilverStar Mountain Resort in British Columbia, Canada.  Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service.

Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go café, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening.

Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service.

Job Summary:

The Laundry Supervisor is responsible for overseeing the daily operations of the laundry facility at Zion Lodge. This position ensures that all linens and laundry are cleaned, pressed, and delivered in a timely manner, while maintaining high standards of cleanliness and safety. The Laundry Supervisor will lead and manage the laundry attendants, ensuring efficient workflow and adherence to quality standards.

Essential Duties and Responsibilities:

Supervise and coordinate the daily activities of laundry attendants, providing training, guidance, and support to ensure optimal performance.Oversee the laundering process for linens, ensuring that all items are cleaned, pressed, and folded to the highest standards.Maintain inventory of laundry supplies and equipment, placing orders as needed to ensure continuous operation.Conduct regular inspections of laundry equipment to ensure proper functioning and cleanliness; report any maintenance issues to the Housekeeping Manager.Implement and enforce safety protocols and best practices within the laundry facility, ensuring compliance with health and safety regulations.Develop and maintain laundry schedules to optimize efficiency and meet the needs of the lodge.Collaborate with the housekeeping team to ensure timely delivery of clean linens to various departments.Handle any guest inquiries or complaints regarding laundry services, providing prompt and effective resolutions.Maintain accurate records of laundry operations, including inventory usage and employee performance.

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Work Location:

Due to the in-person nature of the hospitality business, housing will be provided on-site and commuting from the local vicinity is also acceptable.Due to the nature of our business, Zion Lodge is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

Able to work and thrive in Zion National Park.Ability to requirements and compliance with our concessions contract.Ability to get along well with people, be honest, punctual and reliable.Ability to remain calm and friendly.Ability to adapt to changing work conditions.Ability to work cooperatively in a team environment.Previous experience in a laundry or housekeeping role; supervisory experience preferred.Knowledge of laundry equipment, cleaning products, and proper laundering techniques.Strong leadership and organizational skills, with the ability to manage and motivate a team.Excellent communication skills and a customer-focused attitude.Ability to work in a fast-paced environment and handle multiple tasks effectively.Ability to lift up to 50 lbs.

ESQ and Play Forever Responsibilities and Requirements:

Understand and follow all ESQ procedures that relate to your job duties.Work with a “safety-first” attitude.Minimize your impact on the environment when at work and living onsite.Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times.All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

What’s in it for you?

Proposed hiring rate of $22/hour, actual pay will be adjusted based on experienceOnsite employee housing and employee meals at $12.50 per dayFree onsite laundry facility, free shuttle service, WiFi, and employee gymDiscounts on food, retail, and gearComplimentary access to most POWDR-owned resortsGenerous benefit package for full-time employeesCareer development and growth opportunities available here and at our facilities across POWDRA connection with people who share the same passions and embrace each other’s unique and individual styes

Notice:

Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.