Lead, Auditor (RN) Appeals & Grievances Remote
Molina Healthcare
**KNOWLEDGE/SKILLS/ABILITIES**
Oversees an auditing team responsible monthly auditing of HCS staff.
This position will be supporting our Appeals and Grievances department. We are seeking a Registered Nurse with previous Appeals and Grievances experience and a clinical background. The candidate must have strong organization skills, proficient knowledge of MS Excel, self-driven and experience identifying areas for process enhancement. Further details to be discussed during our interview process.
This is a remote position.
Work hours: Monday- Friday: 8:00am -5:00pm.
Michigan RN license preferred.
+ Functions as a hands-on supervisor, providing direction and guidance to the auditing team to ensure implementation of activities that align with Molina auditing policy and protocols
+ Assists Manager with data for team member performance reviews
+ Provides employee development and recognition; and assists with selection, orientation and mentoring of new staff.
+ Works with the Manager to ensure adequate staffing and production levels are maintained
+ Performs monthly auditing of registered nurse and other clinical functions in Utilization Management (UM), Case Management (CM), Member Assessment Team (MAT), Health Management (HM), and/or Disease Management (DM) and monitors key clinical staff for compliance with NCQA, CMS, State and Federal requirements. May also perform non-clinical system and process audits, as needed.
+ Audits for clinical gaps in care from a medical and/or behavioral perspective to ensure member needs are being met.
+ Assesses registered nurses and other clinical staff regarding appropriate clinical decision-making.
+ Reports monthly outcomes, identifies areas of re-training for staff, and communicates findings to staff and leadership.
+ Ensures auditing approaches follow a Molina standard in approach and tool use.
+ Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and professionalism with all communications.
+ Adheres to departmental standards, policies, protocols.
+ Maintains detailed records of auditing results.
+ Assists HCS training team with developing training materials or job aids as needed to address findings in audit results.
+ Meets minimum production standards
+ May conduct staff trainings as needed
+ Communicates with QA supervisor/manager about issues identified and works collaboratively to resolve/correct them..
**JOB QUALIFICATIONS**
**Required Education**
Completion of an accredited Registered Nurse (RN) Program and an Associate's or bachelor’s degree in Nursing.
Michigan unrestricted license preferred.
**Required Experience**
+ Minimum two years UM, CM, MAT, HM, DM, and/or managed care experience.
+ Proficient knowledge of Molina workflows.
+ Required License, Certification, Association
+ Active, unrestricted State Registered Nurse (RN) License in good standing.
+ Must be able to travel within applicable state or locality with reliable transportation as required for internal meetings.
**Preferred Education**
Bachelor's Degree in Nursing
**Preferred Experience**
+ 3-5 years in case management, disease management, managed care or medical or behavioral health settings.
+ One year of auditing/ clinical review experience.
+ More than one-year supervisory experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $69,779 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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