**Consumer Experience Lead, N.A. Partnership Transformation** **– Dick's Sporting Goods** Beaverton, OR - WHQ **WHO YOU’LL WORK WITH** You will be joining the North America Dick’s Sporting Goods Partnership Transformation team, leading digital and in-store consumer experience strategy and execution on the Dick’s Sporting Goods Business across the key fields of play – Running, Training, and Team Sport. You will work with x-functional teammates in the MPU, such as Merchandising, Partner Marketing, Sales, Planning, and our NA Field of Play GM’s. **WHO WE ARE LOOKING FOR** Our mission on the NA PT Consumer Experience team is to drive consumer experience distinction for Nike at Dick’s Sporting Goods. We are looking for a candidate to lead the following: • Lead and develop online and in-store consumer experience strategies and execution for key fields of play at Dick’s Sporting Goods • Obsess the consumer to grow market share and deliver revenue at Dick’s Sporting Goods. • Partner closely with the DSG Merch, Partner Marketing, and Sales teams to help sell in product based on the end in mind consumer experience. • Strong understand of the way the consumer navigates the shopping journey and moves through the decision tree to purchase. • Someone that is dynamic and thrives in ambiguity as our roles are always developing based on seasonal/ annual shifts in priority. • Embraces challenging conversations with external partners – agencies and retailers. • Develops and manages operational initiatives to deliver tactical results, while providing direction and mentorship to teammates • Communicates clearly to a broad audience **WHAT YOU’LL WORK ON** You’ll be responsible for developing and executing retail elevation strategies for the Nike consumer experience online and instore with Dick's Sporting Goods. From researching shopping behaviors, piloting new retail concepts, scaling proven concepts, to working with our Digital & Service teams, you’ll work cross-functionally to bring the best of Nike to life in our Partner doors: • Align strategy to MPU Strategy and Priorities • Obsess the consumer and share insights into shopping behaviors across the Dick’s ecosystemNIKE, Inc. Job Description Template • Adopt and adapt retail excellence principles to win with seasonal & seasonless initiatives • Translate consumer insights into actionable consumer journey experiences • Become the marketplace expert to lead the ideation and creation of consumer- right experiences to deploy in our marketplace • Foster a test & learn approach, together with MPU Team and Field of Play Teams • Results-orientation: set up initiatives for success by ensuring they are focused on the right KPI’s and then help track and deliver against them **WHAT YOU BRING** • Bachelor’s degree or equivalent combination of relevant education, experience and training • 6+ years of retail experience (building and implementing CX concepts). • Mid-large fleet, marketplace partner experience • A strong understanding of the sport consumer, shopping behaviour’s, retail journeys and retail trends • A track record of implementing a test and learn offense • Pre-emptive problem solver, with an ability to assess an issue and develop action steps for resolution • Able to work as part of a matrix, with an ability to collaborate cross-functionally towards a common goal • Shown ability of adapting to change in business needs or direction. • Ability to travel 20% We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form (https://app.smartsheet.com/b/form/5153e46a93f4460db48eb9e611386685) . NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.