**Overview** **Position Summary Details** This position is responsible for giving direction, motivation, and guidance to a team of cleaners. This work is typically done in a commercial setting ie. Banks, Schools, Warehouses, Office Buildings, Manufacturing facilities, etc. **Schedule:** Monday to Friday (10:00 pm to 6:30 am) **Pay Rate:** 18.00 - $22.00 per hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10122022vEn.pdf) **Essential Functions** + Conducts quality improvement inspections within assigned areas of responsibility + Ensures quality and satisfaction levels are meeting and/or exceeding expectations + Assures the highest quality of customer satisfaction + Assists with Training and Development + Provides guidance in safety, cleaning processes, procedures, and chemical usage to the cleaning crew + Counsels crew members regarding tardiness, absenteeism, work performance, etc., using proper documentation procedures + Leads and participates in a team to ensure the successful completion of assigned tasks + Responsible for the running and leadership of the shift in the absence of the Supervisor + When the Supervisor is present, the lead worker may be responsible for directing smaller work groups + Assists the Supervisor and Shift Manager in the direction and supervision of field employees + While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor + Establishes and maintains effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc. + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities **Responsibilities** + Provides leadership and direction to team members + Provides open communication between field employees and management + Provides positive coaching to team members + Assists with the training of housekeeping staff and schedules work assignments + Assists with making daily and weekly work schedules + Oversees and performs cleaning operations in assigned building + Takes care of keys and access cards for the property + Reports damaged, broken, and out-of-work features/items + Makes sure premises are secured at all times + Oversees and performs additional service requests (tag job) in assigned building + Works with the Area Manager to schedule jobs with the Property Manager and cleaning crew to complete the work + Coordinates scheduling of cleaning crew + Oversees the quality of jobs and confirms completion with Area Manager + Provides training to all new hires assigned to the building + Attends and participates in all meetings and training sessions involving assigned property and crew + Completes time sheets, validates timesheet accuracy, and delivers time sheets to the office. + Check supplies, equipment, and chemicals weekly + Completes order forms completely and accurately + Coordinates equipment usage and inventories + Performs all tasks and duties required of your team + Miscellaneous duties as assigned **Qualifications** + One year of similar experience preferred. + Must be 18 years of age or older REQNUMBER: 88359 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.