Responsible for the admission and registration process for incoming patients. Performs admitting activities and explains necessary information to patients to facilitate their safe and efficient entry to care in compliance with applicable standards. Coordinates with internal and external stakeholders including but not limited to physicians, clinical departments, insurance companies, and financial counsellors to facilitate proper patient care.


Principal Accountabilities:


1. Enters patient information on admitting forms, verifies patient identity, explains policies and regulations, and assigns patients to departments and rooms.
2. Coordinates with physicians, medical departments, and care coordinators to facilitate seamless admission process for the patients.
3. Screens insurance information provided by patients and serves as a liaison with the insurance companies for approvals.
4. Provides information to the public by answering admitting procedure, hospital regulation, and service inquiries of patients and the public.
5. Prepares birth and death certificates for signatures and sign offs. 
6. Performs other related duties as assigned.