The Role 

Materially contribute to core health and benefits projects supporting the design and management of group medical, dental, wellbeing, life, disability, and absence management benefits for clients.  Partnering with client service team leader to deliver superior project management   Providing superior client service in response to everyday service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)   Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)   Supporting vendor procurement, implementation, and optimization activities   Providing benefit enrolment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary   Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates   Supporting client service team leader in benefit plan analysis, design, cost savings and funding strategies   Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards   Facilitating benchmarking studies and other research; providing value added analyses and summaries   Analysing and comparing vendor products, services, and contracts   Building relationships internally and collaborating effectively on cross-functional teams 

The Requirement: 

4+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company. Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget. Strong client service orientation and ability to respond to all communications effectively and in a timely manner  Proven ability to identify and resolve issues  Strong written and verbal communication skills  Self-starter attitude and ability to work independently and as part of a team  Strong analytical, creative. and integrative skills  Excellent Microsoft Office skills, particularly in Excel and PowerPoint  State Life and Health license required within 90 days of joining  

EOE, including disability/vets