Bangalore, Karnataka, India
1 day ago
Lead Associate - Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

JOB FUNCTION: Under direct supervision, utilizes UL’s ERP, Oracle to perform Cash Application and billing. Compiles and evaluates receipt information for new and existing clients. Assists in a variety of activities including the administration of day to day operations of the Cash application process, reviewing the receipt information to ensure accuracy, researching complex issues and preparing reports as needed for management. JOB RESPONSIBILITIES: *1. Performs daily cash application and billing duties, search banking information, communicate with customers and colleagues for remittance advices as needed, record the payment received/apply invoices as indicated on remittance advices, work with Internal and External customers to resolve Cash application issues, reconcile bank statements with ERP Oracle. *2. Compiles data in Microsoft Excel and utilizes Oracle to export data for various reports. *3. Assists Customer Service and Collections in providing accurate customer receipt/cash application information, and requires an general understanding of the accounting entries behind the Receipt/cash application. *4. Communicates with internal and external clients in order to obtain, exchange or provide necessary information as it regards to Cash Application of payments to open invoices. *5. Assist in the closing process for Cash Application and verify that all cash application activities have been completed as required. *6. Researches receipt/cash application questions received from internal and external clients, incl. audit support. *7. Assists in the daily procedures and processes improvement activity in Cash application area, incl. utilize system on OA solution, automation, DTP maintenance support, etc *8. Advise solution for complex OA issue, provide training to junior staff *9. Support supervisor prepare/distribute weekly/monthly OA report to the team for action, support analysis, and lead the team to solve OA issue for department goal. *10. Performs other duties as directed.

Qualifications

o B.Com Graduateo Between 4-6 years of Cash Application and billing experienceo Proficient in Microsoft Office productso Diligent with excellent attention to detailo Ability to research and extrapolate information from remittanceo Effective at communicating with clientso Ability to identify process improvement opportunitieso Knowledge of Oracle, High radius is a plus

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