About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Our Brand Promise:
At Four Seasons, Life is richer when we truly connect to the people and world around us.
Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.
Our Promise to you:
To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.
What makes us unique:
In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.
What we expect:
Job duties include but are not limited to:
The Bartender is primarily responsible for providing guests an enjoyable, expertly served beverage experience following Four Seasons standards of excellence for quality, professionalism and friendliness. The Bartender develops a complete working knowledge of all products served by the bar. They ensure proper pouring, mixing, blending of drinks.
Responsibilities:
Job duties include but are not limited to:
The Bartender is primarily responsible for providing guests an enjoyable, expertly served beverage experience following Four Seasons standards of excellence for quality, professionalism and friendliness. The Bartender develops a complete working knowledge of all products served by the bar. They ensure proper pouring, mixing, blending of drinks.
Skills/Qualifications:
Ideal candidate will have:
Oversee all aspects of beverage service in the Culina and Lounge Bar, ensuring that drinks are prepared and presented to the highest standards of quality and consistency.
Create and update the cocktail menu, selecting premium and innovative drinks to enhance the guest experience.
Supervise and train bar staff, including bartenders, bar-backs, and servers, to deliver exceptional service.
Ensure that guests are provided with attentive and personalized service, addressing any special requests or concerns.
Handle guest feedback and resolve any issues or complaints promptly and professionally.
Maintain an accurate inventory of alcoholic and non-alcoholic beverages, glassware, and bar supplies.
Place orders for restocking and monitor inventory levels to minimize waste and optimize cost control.
Ensure that the bar operates in compliance with all local and state liquor laws and hotel policies.
Implement safety and sanitation procedures to maintain a clean and safe working environment.
Conduct regular quality checks with a manager on drinks to ensure they meet the hotel's standards.
Monitor the cleanliness and organization of both bars area and equipment.
Interact with guests, offering recommendations, and providing information about the bar's offerings.
Create a welcoming and inviting atmosphere for guests, encouraging them to return.
Maximize revenue through suggestive selling, upselling, and promoting special promotions or events.
Provide ongoing training and development opportunities for bar staff to improve their skills and knowledge.
Foster a positive work environment and team morale.
Help Coordinate promotions held in the bar area.
Share insights and recommendations with management to drive improvements.
Maintain a deep knowledge of wines, spirits, and cocktails, staying updated on industry trends and new products.
Train the staff on product knowledge and proper serving techniques, including delivery Four Seasons standards
Perform all other tasks or projects as assigned by hotel management.
Ideal candidate will have:
To maintain LQA standards
To ensure there is sufficient stock levels and MEP
To motivate the team to achieve common goals
To preserve and maintain the daily cleanliness of the bar; consider the environment an extension of one self and shares with others in preserving its’ unique appearance
To ensure that bar maintenance is reported and carried out
To ensure stock control levels are adhered to at all times (ordering, receiving, goods and storage)
To perform all duties relating to the opening and closing of the bar, allowing efficient and proactive service
To ensure that the bar area is properly stocked with glassware, utensils, alcohol and linen
To accommodate the dining service aspect that may be requested at any time
To operate the following equipment: cocktail shakers, glassware, chinaware, blender, bottle opener, spirit measure, point of sales system etc.
To possess thorough and detailed knowledge of all menus
To encourage the up-selling of F&B as required
To have full comprehension of the POS in front of house operations
To lead by example and always initiates the flow of ideas to one another whenever possible
To know the set-up of the Bar\Lounge always using the correct table number & position numbers and be aware of the flow of the service to help Bartender\Waiters on duty
To be aware that you are also stepping out on the floor to serve the guests
To be in total control of the Bar when on duty, ensure that the station is not left unsupervised
To prepare and serve all beverages for guests in a timely fashion and according to company standards, Bar recipes and licensing laws
To promote the Bar in order to establish loyal, regular clientele whilst creating a guest data base showing individual preferences
To maintain the Four Seasons standards of the Bar\Lounge
To immediately inform the Manager on duty of any guest complaints or comments
To perform all cashier related duties according to company policies whilst ensuring that guests receive bills in a prompt and accurate manner
To comply with any reasonable instruction from Manager to work at all times towards achieving the highest possible standardsTo carry out Food & Beverage management duties
To be involved in outside catering events
To be involved in special in-house events
To carry out annual appraisals on all Bar\Lounge team members
To conduct departmental orientation for new members
To liaise with the L&D Manager regarding departmental training needs
Perform any other reasonable duties as required by the rotunda Manager and Director of Food and Beverage from time to time
What We Offer:
Hourly Rate: $24.60
Medical/Dental/Vision Insurance
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Employee Travel Program
Free on-site parking
Training programs, tuition reimbursement
Growth and Development Opportunities
Schedule
Full-Time: AM/PM/Weekend Shifts
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf