Responsible for managing special projects; supervise and support department in all billing & Cash functions, providing training and direction, while ensuring accurate, timely invoicing of all clients; and ensuring adherence to company policies and procedures.

Responsibilities

Billing Functions
•Manages the day-to-day activity of staff. Provides feedback on performance appraisals. Manages the development and training of staff. Approves paid time off requests (PTO) and ensures human resources policies are followed.

•Tracks contract invoice status, including new contracts with unbilled costs and old contracts in closeout. Oversees the resolution of contract billing issues.

•Reviews and approves invoices prepared by billing accountants, as quality control

•Tracks accounts receivable and oversees the resolution of accounts receivable issues. Also oversees and approves the generation of the accounts receivable aging report.

•Implements long-term goal of converting billings from custom billing system to Cost Point accounting system.

•Oversees the reconciliation of costs and hours between the custom billing system and the standard accounting system.

•Oversees and assists with special projects.

•Performs other duties as required.

Employee and Personal Leadership Development

•Coach, develop, and mentor subordinates to achieve quality performance while continuing to develop personal management skill necessary to lead staff and handle unique management challenges.

•Promote employee development by establishing performance measures that encourage employees to excel

•Continually assess personal management skills determining strengths and developing a plan to address areas for growth

•Participate in the development of strategies to find optimal solutions to compensate, attract, and retain the talent necessary to achieve established goals and objectives

•Review monthly performance status reports ensuring staff is held accountable for timely and quality

•Assist staff with establishing and attaining career development goals

•Ensure that employee training is effectively conducted for all positions throughout assigned area of responsibility

•Conduct formal appraisals and performance reviews

•Comply with Equal Employment Opportunity

•Review and recommend suggestions to management when updates to job descriptions are required as responsibilities change

Training

•Ensure that employees training is effectively conducted for all positions throughout assigned area of responsibility utilizing appropriate combinations of formal, informal, one-on-one, and on-the-job training

•Ensure that detailed, written training materials are developed and continuously evaluated and updated

Project Assistance

•Participate in the activities associated with a variety of departmental projects ensuring established timelines are met

•Prepare reports, material and documentation as requested

•May update project plan

•Create and maintain organized project files

•Provide project lead with status reports throughout assigned projects detailing project status and timelines

Report Preparation

•Generate reports as requested

•Conduct research and compile data for report preparation

•Prepare reports, identify, and resolve discrepancies

•Distribute reports as requested by Manager

Team Interfaces/Customer Service

•Cooperate with team members to meet goals or complete tasks

•Provide quality customer service that exceeds customer expectations and improves level of service being provided

•Treat all internal/external stakeholders, team members and department contacts with dignity/respect