​ Hardgoods Sales Lead- Part Time  Schedule will vary during retail hours Position Overview: Sales leads are the frontline retail employees at Bachman’s. They help customers find what they’re looking for, answer questions about products and assist with product selection and purchase.   As a member of our sales team you will be responsible for the following: Customer Service  + Welcome each guest in your own authentic way. + Identify and approach customers in the store. + Provide information about products and services to customers who visit or call the store for information. + Assist customers at the cash registers as needed and place orders for delivery.   + Deliver an exceptional guest experience by prioritizing customer needs. Revenue Generation + Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs. + Assist customers with selecting and purchasing materials, supplies, and equipment for gardening projects. + Recommend alternative products to meet customer needs and/or to increase success at home. Store Operations + Assist stock team in opening, unpacking and pricing merchandise. + Perform stocking, restocking, and rotation of merchandise on shelves. + Assist in implementing and maintaining seasonal product displays. + Ensure the physical cleanliness, security and maintenance of the store. People Management + Provide work direction to other associates in the absence of the supervisor.  + Assign specific tasks to associates. Monitor the team's performance. + Train other associates in product knowledge, store operational processes and/or POS Qualifications: + Minimum 2 years’ experience in retail experience. + Ability to work a flexible schedule, including nights and weekends + Interest in the floral/garden/gift industry preferred. + Ability to interact with and build relationship with customers. + Technical knowledge including POS.  + High energy level. Requirements: + Strong oral communication and interpersonal skills. + Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility. + Ability to effectively carry out cash register functions. + Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages. + Ability to read and comply with directives stated in the merchandise presentation guides. +   Ability to connect with others and build enthusiasm about our product.   Bachman’s is an Equal Opportunity Employer ​ Powered by JazzHR