**What would I be doing?** Coordinate and implement the pit procedures. Maintain two-way communication with subordinates to ensure awareness of new policies or procedures. Maintain a high degree of professionalism when dealing with subordinates and customers. Act as a Casino Operations Shift Manager designee at times in which may be responsible for taxable jackpots in slots. **Responsibilities** + Adhere to guest service requirement listed above. + Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures. + Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino, Inc. + This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty + Must maintain the strictest confidence pertaining to any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos + Address team member questions and concerns; conduct internal investigations as needed. + Develop, implement, maintain, and monitor an effective team member relations program through effective communication. **What are we looking for?** + Sound knowledge of casino games. + Knowledgeable of applicable federal, state, and local regulations. + Fully Competent in Microsoft Office + Strong problem solving, mediation, coaching, and consulting skills. + Excellent verbal and written communications skills. + Excellent interpersonal skills. + Must have excellent business communication skills and strong time management skills. + Ability to effectively work independently or as part of a team. + Must be able to work flexible hours including evenings, weekends, and holidays. + Must be able to stand a minimum of eight (8) hours. **What would it be like to work at this property?** Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, **Ameristar Casino Resort Spa St. Charles** hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center. _Ameristar Casino St. Charles is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law._ _If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation._ **Ameristar St. Charles** One Ameristar Blvd. St. Charles, MO 63301 **What would it be like to be a Boyd Gaming Team Member?** Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. **Corporate Mission** We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. **Company Vision** Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead. **Requisition ID** _2024-49230_ **Property** _AMERISTAR CASINO ST. CHARLES_ **Category** _Gaming_ **Position Type** _Full-Time_