**Overview** Description for Internal Candidates **PLEASE SUBMIT A RESUME FOR CONSIDERATION** **Position Summary Details** This Lead Cleaner position is responsible for giving direction, motivation, and guidance to a team of cleaners. **Pay: $21.95 an hour** The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **_Shift:_** _2:30pm - 11pm - Must Work Weekends_ **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf) **Essential Functions** + Conducts quality improvement inspections within assigned areas of responsibility + Ensures quality and satisfaction levels are meeting and/or exceeding expectations + Assures the highest quality of customer satisfaction + Assists with Training and Development + Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew. + Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures. + Leads and participates in a team to ensure the successful completion of assigned tasks + Responsible for the running and leadership of the shift in the absence of the Supervisor + When the Supervisor is present, the lead worker may be responsible for directing smaller work groups + Assists the Supervisor and Shift Manager in the direction and supervision of field employees + While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor + Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities **Responsibilities** + Provides leadership and direction to team members + Provides open communication between field employees and management + Provides positive coaching to team members + Assists with the training of housekeeping staff and schedules work assignments + Assists with making daily and weekly work schedules + Oversees and performs cleaning operations in assigned building + Takes care of keys and access cards for the property + Reports damaged, broken and out of work features/items + Makes sure premises are secured at all times + Oversees and performs additional service requests (tag job) in assigned building + Oversees quality of jobs and confirms completion with Area Manager. + Provides training to all new hires assigned to the building + Attends and participates in all meeting and training sessions involving assigned property and crew. + Checks supplies, equipment, and chemicals weekly. + Completes order forms completely and accurately. + Coordinates equipment usage and inventories. + Performs all tasks and duties required of your team + Delegate tasks to staff and set-meet deadlines + Train staff and provide coaching when needed + Oversee day to day operations and clients requests in assigned areas + Assist staff when needed in designated areas + Miscellaneous duties as assigned **Qualifications** + Must be 18 years of age or older. + Must have 1 years of supervision/leadership experience of 5 or more employees + Bilingual – Must be able to read, write and communicate in Spanish and English + Housekeeping experience required + Must have floor care and floor care machine knowledge **Preferred Qualifications:** + Customer Service Experience Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply REQNUMBER: 90900 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.