At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values Integrity, Diversity, Mentorship, and Inclusion are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Recommend and assist with access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to the next level of care, and coordinate with physical health providers to ensure whole-person care, and advocate in the best interest of clients.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

Provide assessments, mental health evaluations, family-individual-group therapy, plan development, case consultation, crisis intervention, discharge placement, and assist clients in meeting basic needs and symptom management. Complete accurate and timely documentation, meet minimum billable requirements for direct client services. Facilitate placement including pre-placement visits, and transportation as needed.  Provide field-based services as required by program and client need.Maintain confidentiality of client’s care.Participate in scheduled program meetings.Other relevant duties as assigned.Act as Team Lead and provide supervision to direct staff as assigned by the Program Manager.Assist the Program Manager & Clinical Supervisor in the onboarding of newly hired clinical staff & interns; provide consultation on high-risk client cases, program eligibility requirements, documentation & billing requirements, crisis situations, & program policies. Assist staff & interns as needed.Create and maintain the work schedule for the clinicians, including the assessment schedule, monthly.Assign monthly peer reviews & maintain internal peer review tracker. Train staff on findings of monthly peer review to ensure program accountability to compliance standards.Attend monthly Quality Improvement Partners meetings & send notes to PM & staff.Review monthly Quality Assurance memos from the County & distribute information to PM & staff.Oversee the quarterly Utilization Review Committee & ensure at least 5 client charts are reviewed for UM/UR per quarter. Ensure all clients with an mhoms score of 6 or higher are reviewed quarterly.Submit tracking data to PM as requested. Complete administrative supervision with all clinicians at least 1x monthly to provide support, training, & ensure accountability to program & contract requirements. Daily, review and assign clients who missed a psychiatric appointment to a clinician to conduct follow-up and engagement efforts. Assign clients who missed an assessment to the intake specialist for follow-up.Provides input towards program policy and procedure design, revision, and deletion.Complete all assigned duties within the time frame and according to the standards as established by the Program Manager.

QUALIFICATIONS

Master’s degree and CA BBS registration or license (MFT, LCSW, LPCC) required. Licensed to practice independently, preferred.Valid CA driver’s license and current auto insurance per contract requirements required.Experience providing mental health and/or substance use disorder services preferred.Cultural competency understanding required.Bilingual preferred.Knowledge of Microsoft Office and EHR software preferred.At least 1 year of leadership or project management experience required.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

☒ Seeing ☒ Hearing ☒ Speaking

☒ Stooping/Bending ☒ Working in cramped spaces ☒ Moving around facility

☒ Moving between offices/clients ☒ Driving – light errands ☐ Climbing

☒ Lifting/carrying heavy items ☐ Driving – in the course of job duties ☐ Using hands/fingers

☐ Pushing/pulling/dragging items ☒ Standing for long periods ☒ Sitting for long periods

☐ Working outside/underground

I can perform the above functions:

☐ Without accommodation ☐ With accommodation. If so, please specify:

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee signature constitutes an understanding of the job requirements, essential functions, and duties.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions.