JOB SUMMARY
Recommend and assist with access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to the next level of care, and coordinate with physical health providers to ensure whole-person care, and advocate in the best interest of clients.
RESPONSIBILITIES
Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.
• Provide assessments, mental health evaluations, family-individual-group therapy, plan development, case consultation, crisis intervention, discharge placement, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.
• Act as Team Lead and provide supervision to direct staff as assigned by the Program Manager.
• Assist the Program Manager & Clinical Supervisor in the onboarding of newly hired clinical staff & interns; provide consultation on high-risk client cases, program eligibility requirements, documentation & billing requirements, crisis situations, & program policies. Assist staff & interns as needed.
• Create and maintain the work schedule for the clinicians, including the assessment schedule, monthly.
• Assign monthly peer reviews & maintain internal peer review tracker. Train staff on findings of monthly peer review to ensure program accountability to compliance standards.
• Attend monthly Quality Improvement Partners meetings & send notes to PM & staff.
• Review monthly Quality Assurance memos from the County & distribute information to PM & staff.
• Oversee the quarterly Utilization Review Committee & ensure at least 5 client charts are reviewed for UM/UR per quarter. Ensure all clients with an mhoms score of 6 or higher are reviewed quarterly.
• Submit tracking data to PM as requested.
• Complete administrative supervision with all clinicians at least 1x monthly to provide support, training, & ensure accountability to program & contract requirements.
• Daily, review and assign clients who missed a psychiatric appointment to a clinician to conduct follow-up and engagement efforts. Assign clients who missed an assessment to the intake specialist for follow-up.
• Complete all assigned duties within the time frame and according to the standards as established by the Program Manager.
QUALIFICATIONS
Minimum of a Bachelor’s degree in psychology or a related field. Master’s degree and CA BBS registration or license (MFT, LCSW, LPCC) preferred.Valid CA driver’s license and current auto insurance per contract requirements required. Experience providing mental health and/or substance use disorder services. Cultural competency understanding required.Bilingual preferred.Knowledge of Microsoft Office and EHR software preferred.At least 1 year of leadership or project management experience required.PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
☒ Seeing
☒ Hearing
☒ Speaking
☒ Stooping/Bending
☐ Working in cramped spaces
☒ Moving around office
☒ Moving between offices/clients
☐ Driving
☒ Climbing
☒ Lifting/carrying heavy items
☒ Pushing/pulling/dragging items
☒ Standing for long periods
☐ Working outside/underground
☒ Using hands/fingers
☒ Sitting for long periods of time
I can perform the above job duties:
☐ Without accommodation ☐ With accommodation. If so, please specify:
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
MHS is committed to Equal Opportunity Employment and to attracting and retaining the most qualified employees without regard to race, color, national origin, religion, sexual orientation, gender, age, disability or protected veteran status.