Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Lead Cloud Engineer

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage.  As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. 

The Lead Cloud Engineer will be responsible for maintaining the overall health of RapidScale managed cloud services within the Architecture team. The position will be a key factor in supporting development, growth, and stability of RapidScale’s domestic and international data centers, specializing in advanced troubleshooting, documentation, and management of core Storage, Compute and Virtualization platforms.

Primary Responsibilities and Accountabilities:

Maintain and help develop multiple cloud environments within RapidScale’s infrastructure (Compute, Storage, Virtual Network, Hypervisor, Backups, DR, and Monitoring).Facilitate resolution of trouble tickets escalated to the Architecture team when necessary.Execute initiatives to reduce failures, defects, and improve overall performance.Document procedures, and processes for use by other cloud operators.Provide support for other Engineers and Architects on the team.Works closely with Architects, Security and Compliance to patch, address and mitigate vulnerabilities, and compliance requirements.Implement Architecture designs and updates.Ensure proper monitoring and alerting configuration of infrastructure components.

Minimum:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; or 10 years’ experience in a related fieldA proven level of expertise & competence with Infrastructure implementation, operations, monitoring & designAbility to demonstrate a high level of competency with managing technical projects in a high-paced, dynamic environmentWillingness to work night or weekends as needed and on a 24x7 on-call rotation scheduleTravel up to 15%Apply attained experiences and knowledge in solving problems that are complex in scope, requiring in-depth evaluation as well as the ability to identify problems in advance, and propose solutions

 Preferred:

VMware vSphere (ESXi, vCenter), otherLinux OS Management Ubuntu/Red HatStorage Protocols (FC, iSCSI, NFS)Storage Systems (vSAN, NetApp, Pure Storage)Cisco UCSScripting & Automation (PowerShell/PowerCLI, Ansible, REST)Basic to Intermediate networking (VLAN, LACP, etc)Experience with Monitoring Systems and alerting configurationBackup and DR products like VEEAM and Zerto

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.