Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Lead Consultant- Lead Business System Analyst
In this role, you will collaborate with multi-functional teams to understand business needs, then help develop and deliver innovative solutions that satisfy those needs
Responsibilities:
Partner closely with business stakeholders, including procurement and finance to collect business requirements, then crosswalk those requirements to functional and technical requirements in a requirement traceability matrix (RTM).
Perform analysis of existing S2P processes and applications. Identify inefficiencies, gaps, and areas of improvement, with recommendations from best industry practices to remedy the finding.
Develop comprehensive documentation such as process flows, training and users guides, functional specifications, and future state business process and application design documents.
Complex configuration in S2P systems (Coupa Netsuite) including building and maintaining user roles, workflows, process forms, and reports, maintaining master data, and other similar tasks.
Collaborate closely with Business Stakeholders to comprehensively capture and document business needs, forming the foundation for procedural enhancements through the effective utilization of Coupa, Netsuite, and additional relevant business applications.
Play a vital role in cross-functional initiatives and projects within the Procure to Pay domain, encompassing activities such as system implementations, operational refinements, and the seamless introduction of new products.
Facilitate design and requirement workshops to gather input and feedback.
Manage multiple priorities and deadlines in a fast-paced environment.
Drive innovation by identifying emerging technologies and methodologies that enhance our systems and processes, positioning the organization for future success.
Conduct training sessions for end-users to ensure smooth adoption of new processes and systems.
Provide ongoing support and troubleshooting of S2P systems. This entails managing user accounts, executing intricate configuration modifications, coordinating release processes, and conducting thorough system testing and issue
resolution, all while upholding our rigorous internal control standards.
Qualifications we seek in you
Minimum Qualifications:
Possess a bachelor’s degree in business, Information Systems, or a related field.
Are well versed in S2P process with a proven track record in delivering S2P IT solutions, extensive expertise in gathering requirements, developing functional specifications and implementing solutions.
Have good experience with cloud based S2P applications, preferably Coupa NetSuite
Are skilled in cultivating strong relationships with business stakeholders and translating business needs into IT solutions.
Possess strong leadership skills with the ability to inspire and deliver toward a shared vision, fostering a culture of collaboration, innovation, and continuous improvement.
Have exceptional communication skills to convey complex technical information to non-technical stakeholders and influence decision-making at all levels of the organization.
Are proficient in data analysis and querying. Have strong SQL experience with the ability to extract meaningful insights to inform decision making and translate into actionable requirements.
Able to work closely with stakeholders to consult, train improve knowledge of existing Coupa and NetSuite features.
Able to work with a fast-paced and agile team focused on strong execution.
Good to have skills:
Have led or served as a S2P functional lead of a Cloud ERP / S2P System implementation project is a plus
Have experience as a power user in Power BI or Alteryx.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.