Lead Custodian EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Position Housekeeper - Public Areas Category Guest Services Description Lead Custodian - starting pay - $18 per hour Benefits: Matching 401K PTO (Vacation and Sick pay) Hotel Discounts Career Development and Advancement Opportunities 50% off Meals during working hours Health insurance and life insurance. ___Job Responsibilities The Lead Custodian takes a hands-on approach to oversee a team of custodians responsible for the cleaning, maintenance, and upkeep of the Fort William Henry Hotel and Conference Center’s public areas. The role involves managing daily cleaning operations, ensuring that quality standards are met, and maintaining a safe and hygienic environment for guests and employees. ___Customer Relations Interacts positively with customers Answers questions and/or refers to appropriate FWH department Take steps to resolve problems and/or refer problems to the appropriate FWH department __Operations · Supervise custodial staff, including assigning tasks, providing guidance, and ensuring staff performance meets company standards. · Develop and implement cleaning schedules and procedures for various areas of the facility, ensuring cleanliness, safety, and hygiene. · Monitor and inspect the work performed by custodial staff to ensure quality and efficiency. · Handle the inventory and ordering of cleaning supplies and equipment, ensuring that all necessary materials are available for daily operations. · Train custodial staff in cleaning techniques, equipment usage, and safety procedures. · Ensure compliance with all health and safety regulations and implement appropriate cleaning protocols in compliance with industry standards. · Coordinate with other departments to ensure the facility's cleaning needs are met and to address any specific cleaning requests or requirements. · Perform administrative duties such as scheduling, budgeting for cleaning supplies, and maintaining records. · Foster a positive and productive work environment, promoting teamwork and morale among custodial staff. ___Substitute Job Assignment Fills in other reasonably-related FWH positions as needed __Company Policies Follows all policies, including: Follows attendance policies Follows dress code. Maintains appropriate relations with other employees Position Requirements Requirements 1-3 years previous experience on a similar position Professional communication skills are required Ability to take direction, manage people, and work in a team environment Ability to work calmly and effectively under pressure Must have problem solving abilities, be self-motivated and organized Commitment to quality service Attention to detail a must Must be available weekends and holidays. Shift Various Shifts Full-Time/Part-Time Full-Time About the Organization Welcome to the online application process for Fort William Henry Hotel & Conference Center in Lake George, NY. You are applying for a position with a team of professionals who are dedicated to making Fort William Henry one of the finest places to visit in the Adirondacks. As a member of the Fort William Henry team, you will interact with the many guests we have in our hotels, shops, museum and restaurants. Being professional while in contact with our guests and employees is a major part of your role here.Our goal is to provide outstanding food, beverage, hospitality, facilities and entertainment for our guests while providing opportunities for the professional growth of our staff, improvements to our physical plant, and profit to our stockholders.Our high standards, and yours, enable us to give our guests an excellent dining and entertainment value - better than they would get anywhere else. We want to be recognized as the best at what we do. That will only happen if our staff feels the same way, and strives to achieve it.We take pride in our establishments, and expect that you too will be proud to be part of our staff.(All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, prior arrest or conviction record, predisposing genetic characteristics) This position is currently accepting applications.