Lead Dental Assistant
Veterans Affairs, Veterans Health Administration
Summary This Lead Dental Assistant position is located at Ralph H Johnson Dental Clinic located Charleston, SC. The Lead Dental Assistant is an integral member of the dental team and facilitates team processes by working collaboratively with team members to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs and achievements are coordinated with management. Responsibilities The Lead Dental Assistant works with the Dental Service Chief and Supervisory Dental Assistant to monitor and make work assignments, provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care. The Lead Dental Assistant assists the dental team in many aspects of direct patient care and performs other clinical, dental laboratory, administrative/clerical and program management functions independently of direct supervision. Duties listed below comprise at least 25% of the lead dental assistant. Leads the team of employees performing at the GS-6 level. Provides guidance and technical direction necessary for accomplishing the work of the team. Serves as a work leader, assuring the work assignments of employees in the unit are carried out. Coordinates daily dental assistant work assignments at the start of the shift and throughout the day as the need arises. Monitors the status and progress of work and makes adjustment in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems which arise. Checks work in progress to see that the supervisor's instructions have been met. Instructs employees in specific tasks and job techniques. Trains employees (dentist, dental residents, and dental assistants) in computerized dental patient record systems including generating patient consults, storing and viewing digital images, entry of diagnostic data and preparation of treatment planning Trains team members, students and volunteers in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Provides expert advice on specific tasks, procedures, and policies. Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists' patient care time and minimize missed opportunities. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise. Reports to the supervisor on individual performance, progress, and training needs of employees, and on performance problems. Makes recommendations to supervisor as requested concerning promotions, reassignments, recognitions of performance and personnel needs. Maintains the dental station and treatment area in a clean and operational condition. Prepares electronic work orders and monitors completion. Assures that the dental treatment area is set up and shut down each work day to maintain security of the clinic area and dental equipment. Delegates these duties as necessary. Uses the computerized patient record system to track the dental treatment progress of special patients groups (e.g. complex rehabilitation cases and head and neck cancer patients. Duties and responsibilities of the Lead Dental Assistant include, but are not limited to: Clinical Duties Proficiently provides procedures commonly recognized by the dental profession for safe performance by a dental assistant: fourhanded chair-side dental assisting, dental lab procedures, and performing other such procedures as may be delegated by the dentist consistent with the South Carolina Dental Practice Act. Complies with all Patient Safety processes: Infection control, patient identification, time-out, iMed (informed) consent, medication reconciliation, and hand-off communication. Follows standard operating procedures for all reusable medical devices(RMD), instruments, materials, and personal protective equipment (PPE) in use in the dental clinical areas. Keeps patients informed of clinic delays by directly communicating with patients when treatment will not commence within 10-minutes of the patient's scheduled appointment time. Prepares the operatory with all needed equipment, materials and supplies for planned dental procedure(s) prior to seating the patient and cleans operatory after the patient is dismissed for timely turnover. Performs and records patient's blood pressure, pulse, and medical history; recognizes patient signs of physical distress and monitors patients' condition during treatment. Captures and saves diagnostic quality digital radiographs of the mouth, gums, jaws, and/or teeth, both intraoral and extraoral, within the desired time frame. Work Schedule: Monday through Friday 8:00am to 5:00pm Compressed/Flexible: Not available Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Education and Experience: 1.Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR, 2.Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). OR, 3.Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Dental Radiographer Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, you must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in your field. Provisions for Certification of Radiologic Competence: Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry; OR, Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level. Grade Determinations At least 1 year of experience at the next lower grade level (GS-06) that demonstrates the core competencies described is required. At the GS-06 grade level employees have the ability to perform a full range of duties with some independence in assigned specialties, with indirect supervision from the lead dental assistant, dental assistant supervisor or treating dentist. Assignments at this level include, but are not limited to: using the concepts of four-handed dentistry; assists with specialty procedures including oral surgery, periodontal therapy, endodontic, prosthodontic and implant placement and restoration; anticipates surgeons/specialists needs at each stage of treatment; takes preliminary impressions; selects and manipulates a variety of gypsums and waxes; pours, trims and evaluates the quality of diagnostic casts; fabricates custom trays. Additionally, the knowledge, skills and abilities at the GS-06 grade level are: ( Full Performance Level) Ability to identify normal oral anatomy. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures. Ability to monitor and perform basic interpretation of vital signs. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats. Ability to perform maintenance on dental equipment used for routine and specialty dentistry. Ability to enter and retrieve data utilizing electronic dental records. Ability to perform dental assistant-appropriate laboratory procedures. Demonstrated Knowledge, Skills, and Abilities: In addition to the above experience, the candidate must demonstrate the following GS-07 grade level technical KSAs : Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist in dental program development, outcome management, and strategic planning. Skill in acting as liaison between staff dental assistants and the supervisor. Ability to provide professional oversight and consultation for staff dental assistants. References: VA Handbook 5005/46, Part II, Appendix G36, Dental Assistant Qualification Standard, GS-681, Dated April 19, 2011. The full performance level of this vacancy is GS-07. Physical Requirements: The physical demands of the work include moderate lifting (15-44 lbs.), heavy carrying (45 lbs. and over), ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16" to Jaeger 1 to 4, good distant vision in one eye, ability to hear whisper voice. There is moderate walking (3-4 hrs.) and some extended periods of standing (3-4 hrs.). Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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