We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Nearly five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant.
As a seasoned leader within our Customer Success team, the Lead DevOps & Success Architect plays a central role in steering our Agile transformation. This leadership position involves not only showcasing exceptional technical prowess but also inspiring and guiding less experienced team members. Beyond technical excellence, this role focuses on fostering collaboration, building bridges with supported tribes, and collecting valuable feedback from both technical teams and upper management.
The position encompasses the responsibilities of a Success Architect, contributing to the DevOps maturity roadmap, steering architectural patterns, and championing the adoption of Tooling Services.
Responsibilities:
DevOps Transformation and Acceleration:
Support our Agile transformation by closely collaborating with cross-functional squads, accelerating software delivery for internal customers
Apply a visionary DevOps perspective and extensive technical expertise to streamline the software delivery process, ensuring alignment with customer needs and fostering their success
Lead the integration of Security and Agile linkages and controls within the delivery flow, ensuring a seamless and secure process
Lead DevOps Architect, Designer, and Mentor:
Play a pivotal role as a lead DevOps Architect, designer, and mentor, providing guidance and inspiration to less experienced team members
Leverage your profound technical knowledge while exploring innovative processes, products, and technologies
Collaborate closely with squads and engineers, offering strategic input to shape the continuous delivery pipeline's evolution
Success Architect Responsibilities:
Contribute strategic insights to the product tribes' DevOps maturity roadmap, aligning it with customer needs and industry best practices
Drive the formulation of tribe pipeline blueprints, advocating for common architectural patterns to enhance consistency and efficiency
Champion the adoption of Tooling Services, ensuring alignment with customer requirements and expectations
Cultivate engagement with DevOps champions, fostering a vibrant community of practice
Serve as the articulate voice of the customer from the product tribes to the Tooling tribe, effectively communicating customer feedback and requirements
Customer-Centric Leadership:
Drive a customer-centric approach across all DevOps practices, ensuring alignment with customer success
Actively engage with internal customers, comprehending their software delivery needs, and tailor DevOps solutions to drive their success
Foster collaboration, build trust, and serve as a liaison between technical teams and upper management
Strategic Contributions:
Lead the streamlining and automation of software delivery pipelines, actively participating in architecture, design, development, testing, installation/roll-out, and continuous improvement
Collaborate with squads to integrate controls in the pipeline, promoting "compliance-as-code" principles
Assess challenges faced by teams and define actionable strategies to enhance DevOps practices within each team or squad
Validate measures for improving DevOps practices on an ongoing basis.
Act as a reservoir of knowledge, collecting, promoting, and evangelizing best practices across squads
Conduct routine demos and solution presentations to teams across various locations, accommodating flexible timing based on global time zone needs
Qualifications:
At least 7 years of experience in IT automation projects, showcasing leadership for 2 years with a focus on SDLC pipelines
Extensive experience in IT/software delivery, preferably working with security-focused architectures and PaaS delivery models
Proven experience in Unix and/or Linux environments; system engineering experience is a plus
Over 3 years of hands-on experience with the following:
DevOps practices
CI/CD tooling (Jenkins/Cloudbees CI, Nexus, Bitbucket/git, or equivalent)
Automation/scripting (Python, Terraform, Ansible, etc.)
Containerization platforms (Docker, OpenShift)
Infrastructure knowledge is a plus
Testing automation is a plus
Demonstrated success working in agile teams, with experience in maturity process assessments and/or Value Stream analysis
A 4 or 5-year university degree in computer science or a related field, or equivalent work experience
We are growing our team of creative and motivated DevOps & Success Architects to support our agile delivery teams. As DevOps you will work in close collaboration with our delivery squads on the optimization and enhancement of their delivery flow.
Your vision on DevOps and your natural focus on existing processes optimization and flow acceleration through automation will allow you to propose the tools and solutions that are right for the teams.
Building on your technical skills and hands-on expertise in DevOps you will partner with teams to experiment and deploy pipelines enhancement.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.