**El Dorado Disposal** , a Waste Connections company, is looking to hire a full time **Lead Dispatcher** at our location in **Placerville, CA** ! The schedule will be **Monday - Friday working an 8 hour shift** . The **pay range for this job category is $24-$28 per hour.** DUTIES AND RESPONSIBILITIES: + Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. + Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. + Assisting driver(s) when a pick up or delivery is in question before servicing. + Scheduling and dispatching work to various employees and departments throughout the day. + Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. + Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily via phone and email. + Multitasking large amounts of data entry, while maintaining high volume radio traffic and internal employee interaction. + Quickly and effectively make decisions, often without managerial approval. MINIMUM JOB REQUIREMENTS: + High school diploma or equivalent is required. + Minimum of 5 years of solid waste industry knowledge and logistics experience required. + Proficiency in MS Office Suite (Excel, Word, Outlook, etc.) + Excellent organization and communication skills, both orally and written. **To be considered for any of our current openings you must complete an application at** **www.wasteconnections.com** . Application information and additional instructions can be found once you select your position of interest. **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.**