Lead Distribution Generalist Job Details Job Location [0353] Plant 353 - Portland - Milwaukie, OR Description Qualifications Job SummaryThis is a non-exempt position requiring some experience in PCF Center operations or other related business operations experience. Under the direction of the Distribution Center Manager (DCM) or Assistant Distribution Manager (ADM), performs the manual and technical labor aspects of the Distribution Center operations.Essential Functions & Responsibilities  Participates in all the daily operations at a Distribution Center.  Assists in opening Distribution Center, including logging in to PCF applications, running opening reports and reviewing emails and printing and distributing route books.  Unloads newspapers from delivery trucks, verifying arrival time, receipt and distribution of proper amounts of newspapers (bundles) and other products with accuracy.  Competent in the use and maintenance of material handling equipment.  Assists drivers in off-loading tractor trailers, storing materials, and reloading trucks within established deadlines and communicating receipt of/maintaining inventory of items.  Reviews service/complaint related information with DSP’s for resolution, communicating information in a variety of ways until it is understood and resolved.  Show routes to new Delivery Service Providers and may deliver open routes while maintaining established service criteria.  May deliver replacement copies at the customer’s request while maintaining established service criteria.  Learn layout of routes serviced from the Distribution Center and periodically audit routes for visual verification of contractual compliance by the Delivery Service Providers.  Occasionally, in the Distribution Center Managers or Assistant Distribution Managers absence, prepares weekly route settlement to insure proper payment to Delivery Service Providers for services rendered.  May function as a working leader on the floor occasionally, but normally does not have supervisory responsibilities.  Maintain safety and cleanliness of work area, including warehouse, restroom facilities and exterior of building, as well as retrieval and storage of carts.  All other warehouse and housekeeping work as necessary in compliance with safety guidelines.  Other duties as assigned. Essential Qualifications Competencies Action Oriented Listening Functional / Technical Skills Ethics and Values Perseverance Informing Patience Integrity and Trust Customer Focus Peer Relationships Composure Knowledge, Skills & Abilities Technical and Functional  Competence in the use and maintenance of material handling equipment, and the ability to maintain associated records and be certified in the use of this equipment.  Proficient in the use of internet tools and ability to learn PCF applications (e-time, RouteSmart, Microsoft Applications).  Ability to take the lead, demonstrate initiative, and problem solve, and act as lead to DG’s and DA’s.  Ability to learn routine operations, and identify operational problems before situation becomes escalated.  Ability to professionally communicate information in different ways until it is understood by customers, peers and Delivery Service Providers.  Ability to learn layout of geographical area serviced from Distribution Center.  Ability to develop thorough knowledge of the Delivery Service Provider Agreement.  Ability to meet and/or exceed the established customer service objectives.  Strong mathematical skills and the ability to count bundles of products and distribute with accuracy.  Working knowledge of Microsoft Excel a plus.  Must have access to a reliable vehicle, valid driver’s license in the state where residing, and automobile insurance at limits required by PCF and maintain driving record in adherence with PCF guidelines. Required Physical Abilities  Able to routinely lift heavy items.  Able to unload bundles of newspapers (30 – 50 lbs each) multiple times on a daily basis.  Able to operate automobile.  Able to deliver open routes, perform visuals in the field and associated other work in the territory  Able to adequately move around the facility, both inside and outside Working Environment  Able to meet deadlines and attendance standards.  Able to work weekends and early morning hours.  Able to work in warehouse type environment.  Able to function at night in adverse conditions.  Able to work in a fast-paced environment.  Able to multi-task.  Able to work independently and problem solve.  Able to work in a team environment.  Able to work within safety guidelines. Experience, Education and Certifications Required Experience Required  Requires a minimum of 1-2 years related work experience.  Third shift work experience a plus.