Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently and expertly executes the duties and responsibilities of preceptor and clinical resource, guiding and mentoring colleagues' though processes in complex situations in order to provide optimal patient care. Provides structured feedback with examples.Promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Leads and initiates problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. Makes contributions to the work effort as a whole.Effectively supports Management to implement protocols and objectives with team members resulting in optimization of staff performance, teamwork, patient safety, and customer service.
SERVICE ESSENTIAL FUNCTIONS
Collaborates with the Charge Nurse in daily department operations and workflow to ensure timely service to patient and units. Maintains an orderly environment that facilitates access to supplies, manuals and other resource information. Assists team members in maintaining inventories. Troubleshoots and coordinates equipment issues.Anticipates the needs of the physician and removes barriers for the procedure by independently organizing the work flow, problem-solving, and managing multiple ongoing priorities.Validates potential revisions and accurately updates physician preference cards.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction on unit-based scorecard.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Ensures implementation of evidence-based practices within the department. Monitors and assesses skills of Endo Techs to ensure safe quality patient care. Performs procedures/interventions requiring advanced therapeutic and ERCP skills.Promotes quality patient care by monitoring case progression/throughput through prompt communication to unit staff.Contributes to identification of corrective action and improvement activities, impacting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.
FINANCE ESSENTIAL FUNCTIONS
Uses resources efficiently; does not waste supplies. Assists team members in maintaining inventories. Monitors and orders supplies to maintain par level, making recommendations for supplies/par levels to management as appropriate.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSAssists management in evaluating and competency training of staff. Develops skills of team members and continually assists with improving skills, performance and outcomes. Fosters a positive and constructive teaching environment by engaging co-workers in learning opportunities that are valuable and in alignment with business objectives. Collaborates with interprofessional health care team and initiates department process improvement. Co-chairs and leads shared governance activities.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
Five (5) years of experience as an Endoscopy TechnicianMay consider an HM employee with four (4) years' experience of which at least two (2) years as an Endoscopy Technician at Houston Methodist and demonstrates leadership abilities License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
BLS - Basic Life Support (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesPossesses basic computer knowledge; operates multiple computer systems to include, EPIC Information Systems and Microsoft Office software to maintain patient and exam documentExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersDemonstrates independence and exercises sound judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates proficient knowledge for all endoscopy equipment and proper use, handling, cleaning, and high-level disinfecting of endoscopes, equipment and accessories. Demonstrates proficient knowledge and appropriate use of hospital database such as EPIC. Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional care team as appropriateDemonstrates Level I and II (entry and moderate level GI procedures) with expertiseDemonstrates proficiency in advanced ERCP skills including SpyGlass and EHLDemonstrates proficiency in all specialty skillsSociety of Gastroenterology Nurses and Associates Certificate (SGNA)
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.
The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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