Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Key ResponsibilitiesInspect for QualityInstall or Repair Work OrdersProvide Customer SupportPresent at Trade ShowsMentor and Train Jr. Field Service RepresentativesYOU MUST HAVEHigh School Diploma, or equivalent. Some experience in the field.WE VALUEPrevious industry experiencePrevious technical/installation experiencePrevious customer service experienceGood written and oral communicationAbility to follow instructions and identify mistakesBachelor degree or technical/professional certificateGood presentation skillsAdditional InformationJOB ID: HRD248102Category: Customer ExperienceLocation: 1 Chase Corporate Center, Suite 400,Birmingham,Alabama,35244,United StatesNonexemptHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.