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The Lead Field Service Technician (Fire Alarm / Security) will\nrespond to and resolve complex service calls providing technical support and\ntroubleshooting to Honeywell customers.  Additional responsibilities related to the technical delivery of small\nservice jobs, time and work material, and preventive maintenance may be\nassigned as well. These customers will have various products installed that\nfall into the – life safety, fire, and security systems category as well as\ntheir associated computer systems. Level 3 Technicians will be expected to\ncoach and mentor more junior technicians. The goal is to ensure system up-time\nand efficiency.

Job Duties:

Can independently troubleshoot and repair complex issues Can program more than one systemPerform system back-ups and install appropriate updates and patchesRun one-off problems, scenarios, and integrations based on the needs of the customerProgram EBI’s Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)Complete required documentation for work performed or other contractual obligations Proper use of safety personal protection equipmentSecurity and other clearances as required by customer

YOU MUST HAVE:

2 years of experienceCertifications required for system specific workAbility to work independently 75% of the timeHigh School Diploma or equivalentAbility to travel throughout the service area, with occasional overnight staysValid Driver’s License and driving record acceptable to Honeywell

WE VALUE:

5 years of experienceTechnical TrainingNICET Certification

BENEFITS OF WORKING FOR HONEYWELL:
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Additional InformationJOB ID: HRD244864Category: Customer ExperienceLocation: 534 Fellowship Road,Mount Laurel,New Jersey,08054,United StatesNonexemptGlobal (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.